Job Description

The incumbent is individually accountable for ensuring optimal systems availability and running and monitoring day-ends, through own efforts.

• Support AMS Migration process
• Monitors systems availability and performance to ensure maximum uptime.
• Investigates causes of deviations.
• Reports on any deviations to management.
• Perform IT Service Desk function.
• Runs and monitors day-end batch jobs.
• Deployment/Implementation of system enhancements

Requirements: Skills, Qualifications and Experience required

• Minimum of bachelor’s degree in computer science, IT or any related field from an accredited tertiary institution
• Excellent written and oral communication skills
• Excellent relationship management skills
• Excellent interpersonal relationship skills
• Highly organized and structured, able to multi-task and prioritize appropriately.
• Results-oriented

Competencies

• Innovative
• Customer relations/Relationship Management
• Execution
• Initiating Action/Proactive