Support Coordinator at BAIT Consulting Ltd

Full time @BAIT Consulting Ltd in Information Technology
  • Post Date : July 19, 2024
  • Apply Before : July 26, 2024
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Job Detail

  • Offered Salary 0
  • Career Level Officer
  • Experience 3 Years

Job Description

A leading IT service provider specializing in Oracle Cloud ERP implementation, consulting, and support seeks to hire a highly qualified Support Coordinator to join its team.

REQUIREMENTS

  • Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or a related field.
  •  Experience with ERP (Enterprise Resource Planning) systems, particularly in the Finance, Human Capital Management, Supply Chain Management Modules.
  • Familiarity with support portals and ticketing systems.
  •  Good understanding of processes.
  • Ability to work collaboratively with cross-functional teams.

RESPONSIBILITIES

  • Monitor and manage tickets raised by clients through the support portal.
  • Act as a liaison between clients and consultants to facilitate effective communication and problem-solving.
  • Ensure adherence to SLAs for addressing client issues.

HOW TO APPLY

 

Qualified and interested candidates should submit their CVs to [email protected].

Submission Deadline: Friday, 26th July 2024

NOTE : Only shortlisted candidates will be contacted.

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