IT & DATA MANAGEMENT OFFICER

Job Description

Location: Accra

Industry: NGO

Our client is a non-governmental organization that provides assistance in legal, governance, policy education or advocacy and resource management.

Scope

The IT & Data Management Officer will manage and evaluate IT and electronic data operations, maintain office computers, and manage data effectively.

Key Responsibilities

• Maintain office operating systems, applications and computer hardware.
• Manage the organization’s data and data security.
• Devise and implement efficient and secure procedures for data management and analysis with attention to all technical aspects.
• Enforce policies for effective data management.
• Control and evaluate IT and electronic data operations.
• Keep computer systems running smoothly and ensure users get the maximum benefit from them.
• Provide support, including procedural documentation and prepare relevant reports.
• Repair faults or set up a system by following diagrams and written instructions.
• Support the roll-out of new applications.
• Set up new users accounts, profiles and resolve password issues.
• Manage information technology and computer systems.
• Liaise with Internet Service Providers and other related suppliers to ensure efficient service delivery to support the organization’s workflow.
• Maintain office computers where possible.

Requirements

• A Bachelor’s degree in Information Technology, Computer Science or any related field of study.
• A minimum of 4 years experience in a data management role or its equivalent.
• Excellent knowledge of network hardware and software, including routers, switches, and network management tools.
• Strong problem-solving skills and the ability to troubleshoot network issues effectively.
• Excellent understanding of data administration and management functions (collection, analysis, distribution, etc.)
• Strong knowledge of modern database and information system technologies
• Excellent organizational, and interpersonal skills.
• Good communication skills.
• Attention to detail.
• Working knowledge in MS Office Suite.

Competencies

Result-Oriented, Analytical, Discreet, Problem-solving.