Admin Support/Customer Service

Full time @Jobly Ghana in Administration
  • Post Date : August 18, 2023
  • Apply Before : September 18, 2023
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Job Detail

  • Offered Salary 0
  • Career Level Officer
  • Qualifications Certificate

Job Description

A reputable company is looking for an Admin Support/Customer Service

Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.


  • Dealing with customers face to face at a reception desk, or by phone or email from a contact centre
  • Answering enquiries or complaints about services such as public transport, tourist attractions. accommodation or finance
  • Taking bookings or payment by credit card or cash for events, travel, goods or services
  • Describing Services in detail, finding relevant information on the computer
  • Arranging to post out information or services to customers
  • Passing enquiries on to a specialist who can take things further
  • Keeping accurate records of all enquiries
  • Helping to train new staff.


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