DUTIES & RESPONSIBILITIES

• Supervises security guards (12 hours shift); duties include planning, scheduling, organizing and directing work, training personnel, approving time sheets, and recommending corrective action.
• Security Protocols and Procedures: implement and enforce security protocols, policies, and procedures to safeguard the client, its assets, and personnel.
• Coach, direct, and enforces security policies and safety regulations at the assigned work sites.
• Ensures security patrol priorities are followed based on company policy or client requirements.
• Maintains and recommends changes or improvements in the software recordkeeping system for security officer activities.
• Vendor Management: ensuring they deliver quality services and meet contractual obligations.
• Administers and supervises all security operations to insure the safety of the client’s personnel, guests, as well as protecting its properties from unauthorized access, sabotage, vandalism or theft.
• Responsible for maintaining positive client/security relationships.
• Incident Management: Act as the point of contact during security incidents, assist with investigations, gather evidence, and prepare incident reports.
• Reviews utilization and maintenance of security equipment.
• Prepares and reviews periodic security reports to Clients and internal department heads.
• Establishes and administers the necessary policies and procedures to accomplish key responsibilities.

REQUIERMENTS

• Residence – Tema Area (A must).
• Excellent leadership and supervisory skills with the ability to motivate and manage a team effectively (A must).
• Proven experience in security management (an advantage)
• Strong analytical and problem-solving abilities to identify and mitigate security risks and vulnerabilities.
• Exceptional communication skills to interact with clients at all levels and effectively communicate security policies and procedures.
• Ability to handle stressful situations calmly and make critical decisions under pressure.

EDUCATION & EXPERIENCE

• High School Degree (and higher).
• Law-Enforcement and/or Military Schooling a plus
• Preferred experience of two to three years in a supervisory or team lead role.
• Experience in the administration and operation of Security guards (An advantage).

PHYSICAL REQUIREMENTS

• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.
• Requires ability to make patrols of building.