Job Title: Quality Assurance Officer
Department: Production & Quality
Duty Station: Accra, Ghana
Reports To: Country Lead
Contract Type: Full-time
Job Purpose:
This position requires the technician to provide technical support and ensure quality standards are
maintained at Jibu franchises as well as coordinating quality audit programs and identifying areas of
continuous development for all quality control processes, procedures and standards used at the
franchises. The role requires hands-on involvement, persistence and adaptability to respond to the
challenges and needs that arise day to day in a timely manner
Supervision Received: This position works semi-autonomously, receiving guidance and support from
the Country Manager
Duties & Responsibilities:
● Respond to technical service request from franchises swiftly and comprehensively
● Perform installations, maintenance and troubleshooting of the water treatment systems and the
up-fit of the facilities that house them
● Implement and maintain operational and quality control processes
● Train, evaluate and ensure continuous development of local operators of the water treatment
system
● Regulatory bodies (manage certification process of production sites; ensure correct
documentation. procedures, processes are in place to acquire required certificates…
● Ensure adherence to Jibu quality standards and regulatory requirements through regular
franchise visits and quality audits
● Support JibuCo lab in sample collection, and in performing root cause analysis and corrective
actions
● Track and maintain accurate documentation on quality audit programs conducted at the
franchises.
● Carry out regular reviews and analyses on the quality status at franchises and coordinate the
implementation of the Jibu Quality Breach Policy
● Initiate root cause analysis for non-conformities and complete preventive/corrective actions such
that franchises always maintain the highest quality standards
● Maintain accurate documentation on Jibu quality control process, procedures and standards
and provide proposals for updates or development wherever possible.
● Ensure monthly targets are met and use agreed-upon KPIs to track performance
●
Team engagement and company growth
● Be a supportive, dynamic, and flexible team member and coordinate well with other
departments and functions
● Do not wait to be assigned a task but hunt for opportunities to bring improvements and support
others
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● Be honest, reliable and dedicated
● Bring the energy and stamina to go far with Jibu and join us in building a unique success story
Experience Requirements
● At least 3 years of working experience
● Experience in water engineering, water production or any other related field
● Experience in dealing with regulatory bodies (GSA,FDA,EPA, etc)
● At least 1-3 years experience in supervising and leading small teams
● Is detail-oriented with a critical eye for both quality breaches and process improvements
● Is conversant with MS Word, Excel, and PowerPoint
● Is assertive and uses authority to communicate effectively
● Is a self-starter, able to think critically and solve problems on the fly
● Is creative, solution-oriented with a positive attitude and a sense for continuous improvement
Culture Fit Criteria:
At Jibu, we do not recruit based CVs only, we look for a candidate with the right attitude, hunger
for success and talent.
● A self-starter and initiator with an intrinsic motivation to perform
● Highly motivated to Get Things Done quickly
● Strong entrepreneurial and business instincts, backed with strategic thinking
● Perfect written and spoken English
● Able to represent the Jibu Brand and comfortably communicate decisions from managements
to the franchise network

Internal Interfaces:
● Ghana Country Team
● Ghana Franchise Network
● Jibu Global Team

External Interfaces:

● Regulatory authorities (FDA, GSA,EPA, etc.)
● Customers, Retailers and Key stakeholders

Interested? Please apply by expressing your interest and a link to your Linkedin and your CV to
[email protected] with the subject line.