A leading multinational company that provides advanced technological solutions (brand protection, product authentication, supply chain security, excuse tax recovery and banknote authentication and fitness solutions) across the globe is seeking a Program Operations Manager. Reporting to the Senior Program Operations Manager, you will be expected to oversee and support the day-to-day operational activities and relationships of the business, collaborate and interface with various stakeholders (clients and local partners) and maintain client satisfaction by ensuring that contractual obligations are met.

Responsibilities

• Deliver company maintenance programs to ensure reliability and availability objectives are met.
• Train local partners and client’s team as required.
• Manage inventory levels of spares for instrumentation and equipment.
• Order spares as is required to ensure minimum levels of spares are held in country.
• Liase with relevant teams to ensure regular audits are conducted to collect and report key data for internal and external reports.
• Organize, manage, and control the organization’s Standard Operating Procedures (SOP’s) required for implementation and ongoing operations.
• Monitor and analyse marking and testing results on a daily basis.
• Interface with the Project Management Office and other internal departments as required to facilitate effective communication.
• Proactively monitor the performance of the deployed solution and take corrective action if necessary.
• Communicate project progress, timelines, status, schedules, risks, issues, and resolutions.
• Ensure compliance with corporate principles, values, and policies.
• Comply with health and safety policies and quality system.
• Travel within the regions, and occasional international travel to meet the objectives of the business.

Requirements

• Must have at least a Bachelors Degree in Business Administration with Engineering, Chemistry or another technical related field preferred.
• Minimum five (5) years’ experience of working within the Oil & Gas industry in the same or similar role.
• Experience in the organization, drafting, implementation and enforcement of Standard Operating Procedures (SOP’s).
• Experience of working directly in fuel distribution including operations, logistics or auditing.
• Knowledge of procedures, standards, and applications of validation and safety procedures (e.g., COSHH).
• Experience with other downstream Oil & Gas activities including terminal administration or additive operations.
• Ability to manage Customer and partner relationships.
• Must have strong leadership skills and be able to manage teams effectively.
• Excellent problem-solving, analytical and decision-making skills in dealing with various stakeholders as well as report writing skills.
• Excellent organizational, communication (written and verbal), interpersonal, team playing and time management skills.
• Must be available to travel when needed.
• Proficiency in using Microsoft Office Software suite (i.e., MS Word, Excel, PowerPoint, and Outlook).