Role Summary

The Operations Manager oversees the entire operational processes, teams, facilities and equipment within the company.

Key Responsibilities

Operational Management

1. Execute strategies for the operations department of Amaris
2. Terminal, in line with & contributing to the company vision.
3. Deliver a level of service to customers that is equal to best international standards.
4. Ensure a cost efficient operation in excess current best practices.
5. Liaise closely with shipping companies, customs agents, trucking companies, Customs, port authorities, and other statutory authorities to ensure that their requirements are met.
6. Responsible for the training and developments of all line managers within the Operations team with regards to advanced operations strategies and new technology.
7. Achieve the Company’s and its customer’s expectations with regard to operational efficiency,

Productivity and reliability.

• Manage employee performance issues including training, appraisals, discipline and grievances.

Budget

• Responsible for setting and achieving the budget for the Operations Division while Assisting Commercial team with all necessary value chain information for sales and marketing projections and delivery.

Information Technology

• The Operations Manager is expected to improve existing methodologies, processes and measurements when executing duties.
• Contribute input to development in technology & systems as applicable to improve efficiencies in cost, productivity & customer service.

HSSE/ Risk management

• Ensure compliance with HSSE policies & procedures by all operational staff.
• Enforce safe working practices and ensure lost time injuries are kept to a minimum.

Procurement/ Inventory Management

• Oversee and supervise the procurement function of the operations including compliance to budget, property/facility management, and provision of furnishings and equipment necessary for effective operations
• Participate in selection, negotiation & finalizing agreements with suppliers & customers & where appropriate be responsible for execution 8 maintenance of service levels as agreed.
• Oversee the financial aspect of all leases, contracts and other financial commitments.
• To provide controls and be held accountable for inventory, fuel, and sundry expenditure within the department.

Education and Experience

• University degree or college diploma (HND) in Business, Port Administration, Logistics and Supply Chain, or Business Management/Administration

Professional Certification

• Masters in MBA/ MSC in Business, Operations or Supply Chain Management.

Knowledge, skills and abilities

• Knowledge of container terminal industry/ Shipping/ Freight-forwarding/ industry and the Port processes is essential.
• Knowledge of federal and provincial legislation affecting
• Shipping, Trucking, Port Management and SCM
• Basic Knowledge of provincial legislation on Employment Standards, Occupational Health and Safety will be a plus.

Proficiency in Systems:

• Operational Software, Word processing, Excel, E-mail, Internet.

Personal characteristics

• The Operations Manager should demonstrate competence in some or all of the following: Business Ethics: Understand ethical behaviour and business practices and ensure own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organization
• Strategic Thinking: Strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
• Focus on operational efficiency and effectiveness to ensure short term win win decisions and long term profitability
• Leadership Traits: Positively influence others to achieve results and assess situations to determine clear decisions which are in the best interests of the organization. Experience: 7 to 10 years of progressive Operational / Supply Chain.

HOW TO APPLY

Send your CV to: [email protected]