The HR Outsourcing Officer is responsible for coordinating and managing all HR outsourcing services provided by the company. He/She serves as an intermediary between clients and vendors, ensuring that both parties benefit from the relationship.

The key responsibilities of the HR Outsourcing Officer include:

1. Managing relationships with clients:

• Serve as the primary point of contact for clients
• Communicate regularly with clients to ensure satisfaction with services provided
• Respond to client inquiries in a timely manner
• Monitor client accounts and identify potential issues

2. Managing relationships with vendors:

• Identify and select appropriate vendors to provide outsourcing services
• Negotiate contracts with vendors
• Ensure vendors comply with contractual obligations
• Monitor vendor performance and address any issues

3. Maintaining accurate records:

• Maintain accurate records of contracts, invoices, and other documents
• Develop and maintain filing systems
• Ensure compliance with all legal and regulatory requirements

4. Conducting research:

• Stay up-to-date with HR outsourcing trends and best practices
• Conduct research on industry standards and practices
• Provide recommendations for improvements to outsourcing services

Requirements

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• At least 3 years of experience in HR or outsourcing services
• Knowledge of outsourcing practices and procedures
• Strong communication, negotiation, and organizational skills

The HR Outsourcing Officer must be able to handle multiple tasks simultaneously, prioritize effectively, and work efficiently under pressure. He/She must be detail-oriented, analytical, and possess excellent problem-solving skills.

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