NTRODUCTION

We are a growing network of inspiring schools in West Africa. We support more than 250,000 students across Sierra Leone, Liberia, Uganda, and Ghana through a combination of low-cost private schools we manage directly, and partnership schools we manage in collaboration with governments.

Purpose of the role

We are seeking an ambitious, motivated, and highly organized Head of Strategy and Operations to join our team in Ghana. They will lead the efforts, both strategically and operationally, to make the recruiting schools in Ghana profitable, year after year. Two key components to this are:

1. Understanding customers and giving them what they want at the right price.
2. Understanding competitors and strategically refining our market approach and implementation accordingly.

Send cover letter and CV to [email protected] by March 16th, 2023.

RESPONSIBILITIES

• Reach and engage target customers with powerful, data-informed messaging.
• Consistently hit target enrolment and attendance targets through the development and implementation of strategic plans.
• Contribute to building a stellar reputation for the recruiting schools in Ghana.
• Identify strategic priorities by carefully reviewing and analyzing data from across our growing school network in Ghana.
• Present insights and conclusions to the Ghana Management Team to drive performance across the organization.
• Support teams at all levels of the organization to understand and interpret customer data effectively.
• Conduct training across the organization to build capacity around family/ community engagement and student recruitment and enrolment.

QUALIFICATIONS

Education and Technical Skills

• University level undergraduate degree.
• Master’s degree is preferable, but not required.
• Strong commercial experience in a related field (marketing & sales, business management).

Skills, abilities and attributes

• A strong communicator, able to motivate, challenge and support team members.
• Ability to set high standards for yourself and others and go the extra mile to get things done.
• Understand the contexts in which we operate and the educational and operational challenges they pose.
• Data-driven, making decisions in a logical way based on good evidence/reasoning.
• Well organized and have an eye for details.
• Proficient Excel skills and can present data insightfully and clearly explain its meaning.
• Experience with data collection, focus groups, and customer outreach.
• Strong written communication skills, especially around public-facing materials, publications, and reports.
• Experienced and comfortable developing and working with budgets.
• Ability to learn quickly, are happy to give and receive feedback, and are interested in trying new approaches.
• The highest levels of integrity and trustworthiness.