General Job Information

Job Title: IP/ Transmission Engineer
Reports To: IP/ Transmission Manager

JOB PURPOSE
IP/ Transmission Engineer role provides for the stable functioning of the IP network that supports Data Center managed and hosted services. This professional also manages the upgrading and modification of the IP network to satisfy services growth and expansion.

The IP Network Engineer will take care of the SLA management and carry on the incident and problem analysis. The professionals have to provide assistance with customer, services and technical troubleshooting processes. It is the IP Network Engineer who take care of the implementation of the IP and MPLS and handles network changes and other additional tasks.

RESPONSIBILITIES
Technical

• The professional will create designs for network upgrades and plays an important role in the policies and procedures for capacity and performance management.
•  Provide 2nd level maintenance support for all IP/MPLS network elements. This shall include but not limited to all escalations from 1st Line, implementation of platform upgrades and system expansions and provide solution to customer issues/problems.
• Implement project related activities as well as other initiatives within the IP/MPLS setup.
• Provide specialist technical advice and information to IP/MPLS Operations Manager and propose improvement in line with trends and technology
• Execute decisions to maintain service continuity of the IP/MPLS platforms and services and provide technical guidance to Marketing , Commercial and Enterprise Business Unit
• The IP Network Engineer will handle issues related to performance analysis, recurring system maintenance, systems troubleshooting.
• It is the IP Network Engineer who is responsible for configuration and management of the edge network.
• Operate and maintain the IP network delivering IP data, voice and video to an assigned customer access network.
• Extend all the necessary support for the second and third-tier escalations for all operational outages in IP network.
• Offer engineering solutions based on a thorough understanding of Data Network architecture, topology and other configuration details.
• Maintain a record of engineering solutions, such as detailed engineering requirements, detailed reference design, contribute to sales presentations showcasing all technical features and processes
• Maintain positive client relationships

Qualification/Work Experience
• The candidate should possess a bachelor’s in electrical/electronic engineering or
any related field. Professional certification is a plus.
• 3+ years’ experience as IP/ Transmission engineer Highly technical and analytical

Technical Competencies
• Extensive knowledge in – Juniper Networks Certified Associate (JNCIA) / JuniperNetworks Certified Specialist Security (JNCIS) / Juniper Networks Certified Professional Security (JNCIP) /Juniper Networks Certified Expert Security (JNCIE) / Cisco Certified Network Associate (CCNA) / Cisco Certified Network Professional (CCNP) / Cisco Certified Internetwork Expert (CCIE) / Certified Wireless Network Administrator (CWNA) /Citrix Certified Associate (CCA Knowledge of data management, data security and disaster recovery systems & procedures
• Strong communications skills and an ability to convey technical planning to nontechnical stakeholders
• Ability to manage complex networks
• Knowledge of networks growth analysis and capacity planning processes and
techniques.

Managerial Competencies
• Excellent project management skills
• Strong customer service skills
• Ability to handle client and customer issues tactfully and professionally
• Highly organized and detail-oriented
• Thrives in a fast-paced work environment
• Enjoys complex problem-solving and collaboration Very good interpersonal
relationship and a proven ability to deal with people at all levels of the organization
• Committed to working non-traditional hours, nights and weekends

Personal Competencies/Soft Skills
• Possesses integrity and high sense of confidentiality
• Creative, analytical, and driven
• Must be self-disciplined and self-motivated
• Must be assertive, Adept and effective communicator

Apply Now

How to Apply
Email your CV with a Cover Letter with the subject boldly indicating the ROLE you are applying for and send to [email protected]

Closing Date
The deadline for submission of applications is
FEBRUARY 28TH, 2023.