This is a remote position.The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.DUTIES AND RESPONSIBILITIES:

• Responsible for managing a whole lot of incoming and outgoing calls in the operations.
• Identify the needs of client and find solution to it.
• Answering inbound calls, converting them to leads, and later to towing jobs.

WORKING CONDITIONS:

• Remote
• Shift-based — in a Call Center that works 24/7.
• Pacific Time Zone
• Weekly Payout

Requirements SKILLS AND QUALIFICATIONS:

• Able to remain calm, composed, and professional even under pressure
• Good English (grammar, speaking, conversational)
• Knows how to use Google Maps
• Fast typing skills

TECHNICAL & PHYSICAL REQUIREMENTS:

• High speed and stable internet connection
• A modern laptop/ desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM)
• Super important — a quiet place to work, without any background noises
• Power back up and internet back up is a MUST.