ORGANIZATION SUMMARY

4Ward Development West Africa (4WardWA), formerly known as Access Development is a well-established Safe Water Enterprise (SWE) with business subsidiaries in Ghana and Uganda that provide safe water services at a District-Wide Scale. With over a decade experience in providing safe water to more than 600,000 people through 2,000 water points across Africa by 2006, our goal is to exceed the expectations of rural and peri-urban customers by consistently delivering high-quality water. We pioneered the implementation of an innovative water system with our Numa model together with owners, Water4 (a Non-profit organization). 4Ward WA, a subsidiary of Water4 is a wholly owned for-profit Subsidiaries of Water4, Inc.

The 4WardWA suite of water solutions is designed to provide safe water tailored to consumer demand, including: hand-pumps with professional management, public retail points, and private water connections for households, schools, clinics, and businesses.

4WardWA has current operations in the Wassa East district, Western region, Ghana, where we have provided the entire district with access to safe water and adjourning communities in the Komenda, Edna-Eguafo-Abrem (KEEA) Municipal. This is in partnership with Water4, The Dutch Government (RVO), Hilton Foundation, Wassa East District Assembly, and many other partners. 4WardWA is scaling up its operations in Upper West and Savanna Regions in 2022 in partnership Water4, Helmsley Trust Foundation and Global Communities, with more partners to come as part of our strategy to provide three districts in these regions with safe water services.

POSITION SUMMARY

Under the supervision of the Utility & Maintenance Manager, the Area Based Technician (ABT) will be responsible for the quality assurance of water, maintenance and repairs of all systems within an assigned cluster. The ABT will ensure all systems within the Numa network are functioning at their optimum best.

Additionally, the ABT will serve as a link between 4WardWA and the community leadership and members.

RESPONSIBILITIES

  • Assess and maintain the overall performance of water systems assigned under your cluster.

  • Inspect and repair water treatment systems, electrical components, and solar panels.

  • Inspect Numa water distribution system and trace leakages or illegal connections on the feedlines.

  • Collect and report weekly field data using mWater App.

  • Monitor water quality parameters using field equipment, for example pH, chlorine, and E. coli.

  • Organize water-sampling schedules.

  • Respond to emergencies and issues within 24hrs.

  • Interact with Water and Sanitation Management Team (MSMT) or community leaders.

  • Any other duties as assigned by the Supervisor

KEY EXPECTED RESULTS

  • No system within the network will experience downtime for over 24hrs.

  • Quality of water dispersed within our network meets 4WardWA standards.

  • Effective and efficient management of resources.

  • Effective communication and networking achieved through partnership and collaboration with key people within the communities.

  • Progress reports and work plans timely prepared

QUALIFICATION

EDUCATION

Minimum qualification of BSc/HND in Electrical and Construction Engineering, plumbing or any other related field.

EXPERIENCE

At least 2 years’ experience in plumbing and electrical-related jobs.

REPORTING

The Area Based Technician will report to and work closely with the Technical Officer – Maintenance.

WORKING CONDITION

Field Environment: Must live in Daboase, Takoradi, and surrounding areas.

Physical Demands: Sitting, standing, and/or walking for up to 8 hours per day. The total working hours in a week is 40 hours. Should work be done during evenings and weekends, the Area Based Technician will be compensated with an equal amount of time off.

Travel Requirements: May be required to travel up to 90% of normal schedule. Should be able to ride a motorbike.

PREFERRED SKILLS

  • Should take a strategic approach to the planning and management of tasks.

  • Strong mindset for continuous improvement and meeting or exceeding expectations and able to demonstrate complete discretion and confidentiality.

  • Excellent verbal and written/ interpersonal communication skills with an ability to build relationships with people at all levels.

  • Demonstrate problem-solving capability – the ability to create a win-win situation while deriving desired numbers and outcomes.

  • Attention to detail and the ability to multitask efficiently.

  • Proficiency in English and local dialects of the assigned area (Fante or Twi) required.

GENERAL COMPETENCIES

The following competencies are expected of all 4Ward Development employees:

Job knowledge: Demonstrates knowledge of purposes, objectives, practices and procedures required to perform the job.

Productivity: Produces a volume of work consistent with the normal requirements of the job.

Quality of work: Work is accurate, thorough and timely according to agreed standards and expectations agreed.

Communication: Expresses information verbally and in writing in a clear and coherent manner.

Reliability: Can be depended upon to perform assigned tasks in a timely manner and degree of supervision required.

Initiative: Exhibits drive to complete tasks and takes charge in the absence of detailed instructions.

Delegation: Delegating and following up regularly to ensure that delegated duties and responsibilities are carried out.

Teamwork: Establishes and maintains positive working relationships with co-workers and works to share responsibilities towards common targets.

Leadership: Motivates and builds morale, eliciting cooperation from subordinates and achieving results through a team effort.

Constructive Feedback: Accepts improvement-oriented ideas and offers the same to colleagues or those under their supervision

LOCATION:

This position is based in Daboase, Western Region, Ghana.

HOW TO APPLY FOR THIS JOB: 

Please send cover letter, resume, and references to: [email protected] by the close of business on 29th January 2024. Only shortlisted candidates will be contacted.

Please use the job title and (Daboase, Ghana) as your e-mail subject.

ADDITIONAL NOTES

  • Equivalent education, training and/or certification may be substituted for experience and education shown above Equivalent education, training and/or certification may be substituted for experience and education shown above