ADMINISTRATIVE ASSISTANT

Job Description

Location: Accra

Industry: Automobile

Reports to: General Manager

Our client is a well-known automobile garage in Accra.

Scope

The Administrative Assistant will be responsible for answering and directing phone calls, scheduling meetings, and manage the organization’s general administrative activities.

Key Responsibilities

• Answer and direct phone calls through managing incoming calls and directing them to the appropriate person or department.
• Maintain accurate records of all vehicles serviced and repaired by keeping detailed and organized records of vehicle repairs, maintenance, and financial transactions.
• Process payments for services rendered by handling payments from customers and ensuring proper cash management.
• Organize and schedule appointments for vehicle repairs and maintenance.
• Liaise with the service technicians and mechanics by acting as a point of contact between customers, technicians, and mechanics.
• Plan meetings and take detailed minutes.
• Order and maintain office supplies and office files and records.
• Provide administrative support to ensure efficient operation of office.

Requirements

• A Bachelor’s degree in Business Administration or any related field of study.
• A minimum of 3 years’ experience in a similar role or its equivalent.
• Excellent verbal and written communication skills.
• Good customer service skills.
• Excellent problem-solving skills.
• Strong organizational and planning skills.
• Working knowledge in MS Office Suite.

Competencies

Customer-Oriented, Confident Communicator, Problem-Solving.