Key Responsibilities:

Customer Engagement:

• Interact with potential customers to understand their requirements.
• Provide information about products or services and address customer inquiries.
• Build and maintain positive relationships with clients.

Sales Activities:

• Actively promote and sell products or services.
• Meet or exceed sales targets and quotas.
• Negotiate terms and close sales deals.

Product Knowledge:

• Stay updated on product knowledge and features.
• Effectively communicate product benefits to customers.

Sales Reporting:

• Maintain accurate and up-to-date sales records.
• Provide regular reports on sales activities to management.

Market Research:

• Stay informed about market trends and competitors.
• Provide feedback on customer preferences and needs.

Customer Follow-up:

• Follow up with customers after sales to ensure satisfaction.
• Address any concerns or issues to maintain customer loyalty.

Qualifications:

• Proven experience in sales or a related field.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Goal-oriented with a focus on achieving and exceeding targets.
• Adaptability and resilience in a dynamic sales environment.

Key Competencies:

• Persuasion and influencing skills
• Customer focus
• Results-driven
• Team collaboration
• Time management

Key Responsibilities For the Reception:

• Greet and welcome visitors with a positive attitude.
• Answer and direct incoming calls.
• Handle inquiries and provide information to clients and visitors.

Administrative Support:

• Assist with administrative tasks, such as sorting mail and maintaining office supplies.
• Coordinate appointments and manage meeting room schedules.
• Handle basic clerical duties.

Customer Service:

• Ensure excellent customer service for all visitors.
• Address inquiries and provide assistance to clients and staff.

Communication:

• Relay messages and information to the relevant staff members.
• Communicate effectively with different departments.

Problem Resolution:

• Handle basic issues and redirect complex problems to the appropriate personnel.
• Maintain a calm and professional demeanor in challenging situations.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service or front desk role is a plus.
• Proficient in using office equipment (phones, computers, etc.).
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Key Competencies:

• Customer service orientation
• Communication skills
• Professionalism
• Adaptability
• Attention to detail

These roles are vital in creating a positive and efficient experience for both customers and internal staff. If you thrive in customer interactions or enjoy managing front office operations, these positions might be a good fit for you!

Kindly Indicate The Role You Applying For On Your Cover Letter.

NB: CV’s should be sent to: [email protected]

Salary Range: GHC 700.00- GHC 2000.00

Location: Sakumono

Employment Type: Part Time