Sales Personnel/Front Desk Executive

Full time @Canwin Hotel, Ghana in Customer Service
  • Post Date : November 11, 2023
  • Apply Before : December 12, 2023
  • Salary: ₵700.00 - ₵2,000.00 / Monthly
Email Job
  • Share:

Job Detail

  • Offered Salary 0
  • Career Level Officer
  • Experience 3 Years
  • Qualifications Diploma

Job Description

Job Summary

As a Sales Personnel, you will play a pivotal role in driving revenue growth for the company. Your primary responsibility is to engage potential customers, understand their needs, and effectively promote and sell products or services.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Key Responsibilities:

Customer Engagement:

  • Interact with potential customers to understand their requirements.
  • Provide information about products or services and address customer inquiries.
  • Build and maintain positive relationships with clients.

Sales Activities:

  • Actively promote and sell products or services.
  • Meet or exceed sales targets and quotas.
  • Negotiate terms and close sales deals.

Product Knowledge:

  • Stay updated on product knowledge and features.
  • Effectively communicate product benefits to customers.

Sales Reporting:

  • Maintain accurate and up-to-date sales records.
  • Provide regular reports on sales activities to management.

Market Research:

  • Stay informed about market trends and competitors.
  • Provide feedback on customer preferences and needs.

Customer Follow-up:

  • Follow up with customers after sales to ensure satisfaction.
  • Address any concerns or issues to maintain customer loyalty.

Qualifications:

  • Proven experience in sales or a related field.
  • Excellent communication and interpersonal skills.
  • Strong negotiation and persuasion abilities.
  • Goal-oriented with a focus on achieving and exceeding targets.
  • Adaptability and resilience in a dynamic sales environment.

Key Competencies:

  • Persuasion and influencing skills
  • Customer focus
  • Results-driven
  • Team collaboration
  • Time management

Key Responsibilities For the Reception:

  • Greet and welcome visitors with a positive attitude.
  • Answer and direct incoming calls.
  • Handle inquiries and provide information to clients and visitors.

Administrative Support:

  • Assist with administrative tasks, such as sorting mail and maintaining office supplies.
  • Coordinate appointments and manage meeting room schedules.
  • Handle basic clerical duties.

Customer Service:

  • Ensure excellent customer service for all visitors.
  • Address inquiries and provide assistance to clients and staff.

Communication:

  • Relay messages and information to the relevant staff members.
  • Communicate effectively with different departments.

Problem Resolution:

  • Handle basic issues and redirect complex problems to the appropriate personnel.
  • Maintain a calm and professional demeanor in challenging situations.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a customer service or front desk role is a plus.
  • Proficient in using office equipment (phones, computers, etc.).
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.

Key Competencies:

  • Customer service orientation
  • Communication skills
  • Professionalism
  • Adaptability
  • Attention to detail

These roles are vital in creating a positive and efficient experience for both customers and internal staff. If you thrive in customer interactions or enjoy managing front office operations, these positions might be a good fit for you!

Kindly Indicate The Role You Applying For On Your Cover Letter.

NB:¬†CV‚Äôs should be sent to: [email protected]

Salary Range: GHC 700.00- GHC 2000.00

Location: Sakumono

Employment Type: Part Time

Other jobs you may like