Job Summary
Msport hiring a Customer Service Officer to answer customer service calls/chats/emails in a timely, efficient and knowledgeable manner.

Minimum Qualification:HND
Experience Level:Entry level
Experience Length:2 years

Job Description/Requirements
Responsibilities:

Answer customer service calls/chats/emails in a timely, efficient and knowledgeable manner
Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.
Understand Customer Care and is capable of acquiring Feedback from the Customer’s Needs.

Requirements:

Outstanding English level(spoken and written).
Understands how to work with MS Office, like Excel, Word, etc.
Effective communications skills are required (oral, written, computer).
Excellent customer service skills are necessary along with the ability to create and maintain effective relationships with internal and external customers.
Ability to adapt to change is critical.
Familiar with Sports betting.

CV’s should be sent to: [email protected]

Salary Range: Total Consolidated Monthly Salary 2000 GHS

You will be paid a salary as per the below:

Basic Salary 1550 GHS

Performance Salary 450 GHS

Please Note:

Final Performance Salary According to Staff KPI Score. Final Performance Pay=performance salary*KPI score.

Location: Accra

Employment Type: Full Time