Competence (Knowledge/Skills/Abilities)
- Customer service oriented – Possess a friendly and easy-going personality while also being very perceptive and disciplined.
- Time management and the ability to handle a complex workload.
- High degree of integrity
- High level of negotiation and interpersonal skill
- Self-motivated and willing to take initiative.
- Good team player
- Proactive with the ability to prioritize tasks and multi-task.
- Detail and results-oriented
- Fully conversant with Microsoft Office applications esp. Word, Excel, PowerPoint & MS Outlook.
Qualification and Experience
- Minimum of 1st degree in Human Resource Management or similar from a recognized the University.
- Minimum of 2 years’ experience in relevant field A high
. Key Task
- Greet and welcome guests as soon as they arrive at the office.
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
- Provide basic and accurate information in person and via phone/email.
- Receive, sort, and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep an inventory of stock.
- Cross-train as a ticketing agent.
- Update calendars and schedule meetings
- Perform other clerical receptionist duties such as filing, photocopying, and transcribing.
- Perform other functions assigned by the supervisor.
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