Job Detail
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Offered Salary 0
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Career Level Manager
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Qualifications HND
Job Description
Job Title: Workshop Manager
Location: Madina and surrounding areas
Salary: Negotiable
Qualification: Minimum HND in Mechanical Engineering or related field
Job Description:
This role requires strong leadership abilities, a deep understanding of vehicle maintenance and repair, and a commitment to excellent customer service.
Responsibilities:
- Confer with customers to obtain descriptions of vehicle problems and discuss work to be performed
- Estimate costs and time required for repair or maintenance of vehicles
- Plan, organize, and coordinate the day-to-day running of the garage
- Repair, maintain, and service vehicles, including their mechanical and electronic components
- Ensure availability of necessary spare parts, materials, and equipment
- Check garage activities, inspect completed work for compliance with safety and statutory regulations, and ensure defects are repaired
- Maintain records of repair and service work, and make reports to detect recurrent faults
- Ensure vehicles are returned to owners in a clean and decent state
- Provide information on latest developments, technical specifications, and garage merchandise to staff
- Organize regular client visits to promote good customer and business relations
- Present bi-weekly reports and forecasts on workshop performance to the Technical Director and team
- Increase workshop sales revenue, corporate customer inflow, and individual clientele inflow by 5% annually
- Maintain a customer retention rate of not less than 85% annually
Requirements:
- Proven experience as a Workshop Manager or similar role
- Strong knowledge of vehicle repair and maintenance
- Excellent leadership and team management skills
- Ability to estimate repair costs and manage budgets
- Proficiency in using garage management software
- Strong organizational and multitasking abilities
- Excellent communication and customer service skills
- Minimum HND in Mechanical Engineering or a related field
- Ability to handle customer complaints and resolve issues effectively
- Proximity to Accra or willingness to relocate
Application Deadline: 15th August, 2024
How to Apply:
Interested candidates are invited to apply via e-mail at [email protected]. Please use the subject line “JOB APPLICATION: WORKSHOP MANAGER.”
The Application deadline closed.