Customer Service Representative

RESPONSIBILITIES :

• Answering about company’s services.
• Handling clients complaints, orders and transactions
• Build a sustainable relationship and trust with customers through open and interactive communication.
• Generate sales leads.
• Identify and asses customer needs to achieve satisfaction.
• Collecting and analyzing customer feedbacks
• Keep records of customer interactions process accounts and documents.

Account Officer

RESPONSIBILITIES :

• Process all company’s payables and and receivables.
• Make regular contacts with clients to ensure effective payments.
• Review both incoming and outgoing invoices.
• Generate financial reports for review.
• Handle accounts inquiries from internal and external sources.
• Tracking incomes and company’s expenses.

Marketing Assistant

RESPONSIBILITIES :

• Compiling and distributing information such as website and social media analytics.
• Monitoring social media accounts, creating content and responding to messages
• Conducting research and analyzing questionnaires and rate report.
• Contributing ideas to marketing campaigns.
• Compiling and distributing financial information.
• Communicating directly with clients on company’s services