Position: Showroom Attendant

Country/Regional Name:  Ghana

Reporting to:  Philomina Asibu

Grade:                                 Officer Grade (Grade VI)

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Your responsibilities will include:

Customer Service Provision & Sales

• Ensure all customers are received warmly and politely at all times
• Ensure all customers visiting the showroom receives in-depth product knowledge on all Crop Doctor and Micromec products
• Ensure daily sales targets for the showroom are met as well as product-wise sales forecast.
• Ensure all customer inquiries are addressed properly and documented daily.
• Provide after-sales support to customers thus follow-up calls, feedback collection, etc..
• Improve customer satisfaction with service delivery

Cash Receipt, Daily Sales, and Payment Reconciliation –

• Ensures daily sales and payment bookings into the showroom cash account.
• Issuing of sales invoices, and cash receipts to all customers and filing of all receipts and invoices.
• Ensuring daily posting and accounts clearing of all transactions (The cash customer account must be zero at times (ie. If data entry is 100% complete).
• Responsible for daily bank deposits of all payments and accounts reconciliation

Inventory Management & Reporting –

• Responsible for daily inventory reporting and reconciliation with SAP and filing of all transactions.
• Responsible for stocking, issuing of stocks, stock transferring, and documentation
• Ensure showroom premises are kept tidy and secured at all times.
•  Submission of a detailed report of obsolete/Expired, near-expiry stock to the Senior Inventory accountant on a monthly basis

Who we are looking for:

• HND in any business-related field

• Minimum of 2 years’ experience in customer service/ marketing / Sales.
• Adequate knowledge of customer care and marketing
• Strong interpersonal and communication skills
• Resilient and innovate
• Self-motivated with a positive and professional approach to work

Application link: https://bit.ly/3T91mbX