Job vacancy for Hotel Receptionist

Full time Jobly Ghana in Receptionist
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  • Post Date : January 11, 2022
  • Apply Before : February 4, 2022
  • Salary: $700.00 - $700.00 / Monthly
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Job Detail

  • Career Level Officer
  • Experience 2 Years

Job Description

Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience. Hotel Front Desk Clerks have the following responsibilities:

  • Check-in customers using computer programs and equipment and provide guests with directions to their room
  • Inform customers of all on-site amenities and any relevant information that is needed to use them
  • Handle and resolve guest complaints
  • Invoice and bill guests for their stay and services used
  • Communicate with guests to better understand their individual needs to provide them with the best service possible

REQUIRED SKILLS

  • Administration – while some on-the-job training will be provided, receptionists need a level of comfort in computer, bookkeeping, phone, and other administrative skills
  • Math skills – calculating guest charges and settling room payments as well as processing invoices and completing payment transactions require basic math skills from receptionists
  • Attention to detail – in order to maintain a functioning front desk, receptions are highly organized and detail-oriented
  • Multitasking – hotel receptionists often juggle many requests at a time and are good at prioritizing tasks without missing a beat
  • Customer service – as the first in line to respond to guest complaints and special requests, hotel receptionists excel at dealing with people in a professional, calm manner. They are natural listeners who understand the importance of verbal and non-verbal communication

 

Attn: Salary is Ghc700

Location: Kingsby, Achimota. Candidates must reside within the vicinity of the location.