VACANCY FOR A CUSTOMER SERVICE MANAGER

JOB SUMMARY
We need a Customer Service Manager for our building materials department. The  manager has a role of overseeing the sales floor of a retail operation and responsible for meeting the sales targets of the organization through effective planning and budgeting.
He should be a detailed oriented individual who can keep track of multiple projects at once while still meeting deadlines and maintaining high standards product in the showroom.

JOB RESPONSIBILIES
·        Implementing internal controls relating to financial and retail operation
·        Ensure the security of staff and show room is maintained and safe
·        Top-notch training and mentoring skills.
·        Responsible for all warehouse and logistics management
·        Analyze the sales order report and report on both sales and margin to the Branch Manager
·         Prepare and review the reports by evaluating the financial and operational records
·        coordinating staff, maintaining cleanliness, budgeting, and arranging merchandise.
·        Responsible for brand promotion through the use of social media
·        Follow up to ensure that printed goods are delivered and on time
REQUIREMENTS
·        Bachelor’s degree in Business administration, Marketing and its related field
·        5-8 years’ experience in marketing and sales management
·        Should have managed a Sales (customer service) team for about 3 years.
·        More than three years’ experience in building materials and sales management
·        Top-notch training and mentoring skills.
·        Strong communication and coordination skills
·        Fluent Oral English and excellent written English
·        Good in Excel and Microsoft word
JOB LOCATION: Accra -Spintex

HOW TO APPLY

Send Cvs to: [email protected]

Salary: Open for negotiation