Job vacancy for Customer Service Assistant Manager

Full time @Essence Medical Laboratory in Customer Service
  • Post Date : November 7, 2023
  • Apply Before : December 7, 2023
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Job Detail

  • Offered Salary 0
  • Career Level Manager
  • Experience 3 Years
  • Qualifications Degree Bachelor

Job Description

Job Summary

  • The ideal candidate must be an eloquent speaker, able to multitask, confident and Adaptable, time management skills organizational ¬†skills ¬†and motivated in providing satisfactory customer service to clients.
  • Has a welcoming Personality; shows Hospitality and Consideration in Interactions with Patients/Clients.
  • Demonstrates listening skills and cooperation
  • Staying up to date with Medical Terminologies.


  • Must have a Bachelors Degree in communication.
  • Administration or related field
  • 3 – 5 years working experience in the Customer Service field
  • Basic knowledge in Microsoft suite (Microsoft word, Microsoft Excel Microsoft PowerPoint)
  • Proficient in the use of office equipments such as Printers, photocopier Machines etc
  • Should be familiar with medical Terminologies
  • Able to handle Pressure
  • Fast Typist
  • Certification in Communication skills or office management will be a plus.


  • Undertakes all Customer Service Duties
  • Including but not limited to all Customer Satisfaction and Hospitality activities: such as welcoming Clients and creating ¬†friendly environment tor clients
  • Assisting Clients in Registrations and Directions.
  • Preparing and filing of Clients Guidance Request.
  • Book Appointments made by Clients Manages Records.
  • Filing Client’s Reports and Test Results for pick – up Printing Clients Results
  • Sending Reports/Results to clients via E- mail when Necessary
  • writing ¬†Report.
  • Communicates and Interacts with others in a professional and responsible manner.

Applicants should stay within

Labadi, Osu, Labone, Cantoments and Tradefair.



Deadline 30th Nov, 23

Send ¬†CV, Cover letter and other necessary credentials to [email protected]




The Application deadline closed.

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