IT Technical Support Officer at Melcom Group

Full time Jobs in Accra 2021 in Information Technology Email Job
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Job Detail

  • Career Level Officer
  • Experience 2 Years
  • Qualifications Diploma

Job Description

Job Title : IT Technical Support Officer

Immediate Supervisor: IT Manager

Company: Melcom Group

Work Station: Head Office -Accra

Job Description:

1. Install and configure computer hardware operating systems and applications
2. Monitor and maintain computer systems and networks
3. Talk staff through a series of actions either face-to-face or over the phone, to help set up
systems or resolve issues
4. Troubleshoot system and network problems, diagnosing and solving hardware or
software faults
5. Replace parts as required
6. Support the roll-out of new applications.
7. Follow diagrams and written instructions to repair a fault or set up a system
8. Set up new users’ accounts and profiles and deal with password issues
Job Requirements:
Bachelor’s Degree/ HND / Diploma in information technology /Networking & hardware / Computer science
2 – 5 years’ experience is strongly required.


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