Role Description

This is a full-time role as a Customer Service Executive at Ederick Limited located in La. As a Customer Service Executive, your responsibilities will include providing excellent customer support and satisfaction, managing customer service operations, and ensuring a positive customer experience. You will be the main point of contact for customers, addressing their queries, resolving issues, and providing product information and support.

Educational Background and Experience:

• HND or First Degree.
• A minimum of 2 years experience in customer service

Qualifications

• Interpersonal Skills, Customer Satisfaction, and Customer Support
• Experience in customer service or a related field
• Strong problem-solving and conflict resolution skills
• Excellent communication and listening skills
• Customer Service Management
• Ability to work well in a team and collaborate with colleagues
• Familiarity with customer service software and CRM systems
• Attention to detail and accuracy in handling customer information
• Experience in the home appliance industry is a plus
• Lives in Accra

HOW TO APPLY

Send your CV to [email protected]