SWG Marketing (registered as SWG DIGITAL) is a marketing agency obsessed with empowering SME’s and Non-Profit Organisations to meet business targets using marketing as a pivotal tool.

Mission

We are committed to being the marketing agency that empowers SME’s and Non-Profit Organisations to meet their business goals by understanding and using marketing as a pivotal tool.

Responsibilities

• Communicate with clients to ensure that all of their needs are understood and addressed.
• Build strong client relationships to maintain old business and acquire new customers.
• Collaborate with various internal departments to ensure that they fulfil all customer requests.
• Resolve complaints and keep track of all processes that pertain to the client’s desires.
• Act as the client’s representative to ensure that their demands are met, focusing on improving the customer experience.
• Collect and analyze data concerning consumer behaviour to understand changing needs.
• Present creative work to clients for approval or modification.
• Write client reports
• Monitor the effectiveness of campaigns
• Undertake administrative tasks
• Arrange and attend meetings
• Make pitches and other agency staff to secure new business for the agency.

Skills

• Excellent communication and interpersonal skills
• Proactive attitude, with the ability to use initiative and be flexible
• Excellent organisational skills
• Ability to work under pressure and assimilate large quantities of information quickly, while maintaining attention to detail
• Drive and determination
• Effective teamworking skills
• Oral and written communication skills
• commercial awareness
• Passion for advertising and an understanding of what makes a good advertisement
• Willingness to learn
• Resilience, to enable you to deal with problems and constructive criticism
• IT literacy and an awareness of how the industry is developing through the use of new communication technologies.

Qualification

• BA in English,  Communication, Publishing or any related field.

HOW TO APPLY

Interested and Qualified applicants should send CV to:

[email protected]