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Front Desk Officer - Delin Consult Ltd

July 05, 2025



COMPANY OVERVIEW:


DELIN CONSULT LTD is a multidisciplinary engineering and management consulting firm headquartered in Accra, Ghana. The firm provides a wide range of professional services including infrastructure design, project management, technical advisory, institutional strengthening, and strategic consulting for both public and private sector clients across Ghana and the West African sub-region.

As the first point of contact for the company, the Front Desk Officer plays a vital role in representing DELIN CONSULT LTD's professional image and ensuring seamless communication and coordination within the office environment.


Job Purpose:

The Front Desk Officer is responsible for managing the reception area and acting as the initial point of contact for visitors, clients, vendors, and internal staff. The role involves handling front office operations including telephone management, visitor coordination, administrative support, and ensuring a professional and welcoming environment for all stakeholders.


KEY RESPONSIBILITIES:

Reception & Client Interaction

  • Serve as the first point of contact for all visitors and clients, providing courteous and professional reception.
  • Manage the front desk and reception area to ensure it is neat, organized, and presentable at all times.
  • Greet and log visitors, confirm appointments, and direct them appropriately.
  • Handle incoming telephone calls, emails, and general inquiries, ensuring timely and accurate responses or redirection to the appropriate departments.
  • Maintain a visitor register and ensure security procedures for guest check-ins are strictly followed.

Administrative Support

  • Manage incoming and outgoing correspondence (letters, parcels, documents), and distribute to relevant personnel.
  • Support administrative functions including filing, photocopying, scanning, and record keeping.
  • Assist in scheduling internal meetings, preparing meeting rooms, and arranging refreshments where required.
  • Support procurement and logistics tasks such as receiving office supplies and tracking inventory levels of front desk materials.

Office Coordination

  • Monitor front office supplies and equipment and initiate reorders as necessary.
  • Coordinate courier services and ensure timely dispatch and delivery of documents and packages.
  • Provide assistance with document collation, binding, or packaging for reports, proposals, or client submissions.
  • Ensure prompt reporting of maintenance issues or disruptions affecting the reception area or office environment.

Communication & Professional Image

  • Maintain a courteous and professional tone in all communications with external parties and staff.
  • Uphold confidentiality and discretion in handling client, partner, or project-related information.
  • Promote the company's brand image by ensuring a high standard of client service and office decorum.
  • Support event logistics, training sessions, and project executive held at the company's premises as required.


QUALIFICATIONS & EXPERIENCE:

  • HND or Bachelor's Degree in Business Administration, Secretarial Studies, Office Management, or related discipline.
  • A minimum of 2 - 4 years proven experience in a front desk, receptionist, or customer-facing administrative role, preferably in a corporate or consulting environment.
  • Familiarity with professional office protocols, especially in engineering, construction, or consulting firms, will be an added advantage.
  • Affable personality and courteous.

Required Skills & Competencies:

  • Excellent interpersonal and communication skills (verbal and written).
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Ability to handle confidential information with integrity and discretion.
  • Professional appearance and conduct.
  • A calm and proactive attitude, with strong attention to detail and time management.
  • Knowledge of basic administrative and clerical procedures.


Working Conditions:

  • Full-time, on-site role based at DELIN CONSULT LTD's Head Office in Accra.
  • Office hours: Monday to Friday, 8:00 a.m. - 5:00 p.m., with occasional extended hours during high-level meetings or project deadlines.


HOW TO APPLY: Email CVs and Application Letter to careers.delin@gmail.com. Deadline is 31st July 2025.

Apply Here

Customer Service Representative - Teledata ICT (3 slots)

July 03, 2025


Number of openings:  

Description 

Job Description

The Customer Service Agent is the first point of contact for Teledata ICT’s customers. This entry-level position involves handling inbound calls, chats, and tickets; providing basic information about services; escalating technical or billing issues; and ensuring customers receive timely, accurate, and professional responses. This role is not remote and requires commuting to our office daily.


Responsibilities

Responsibilities

  • Handle incoming customer inquiries via phone, chat, email, and ticketing system
  • Provide accurate information about internet packages, service status, billing, and general account matters
  • Log customer interactions in the CRM (Splynx) accurately and in a timely manner
  • Escalate unresolved technical or billing issues to the relevant internal teams
  • Follow up with customers as needed to ensure resolution and satisfaction
  • Maintain high standards of professionalism, courtesy, and patience at all times
  • Inform customers about service upgrades, scheduled outages, or policy changes
  • Support CS team in achieving customer satisfaction and resolution time KPIs
  • Participate in team meetings, training sessions, and feedback reviews


Requirements

Requirements

  • SHS or tertiary-level education (Diploma, HND, or Degree in any field preferred)
  • 1–2 years of experience in a customer-facing role (internships count)
  • Strong communication skills in English (verbal and written)
  • Good listening skills and customer empathy
  • Able to follow scripts, procedures, and escalation paths
  • Tech-savvy: Able to use CRM systems, messaging apps, email, and VoIP tools
  • Punctual, reliable, and able to commute daily to the office
  • Preferred: Lives within 45 minutes of the office by public transport
  • Bonus: Experience with internet service providers or call centers

 

Location: Accra, GA, Ghana, 8839AN 


APPLY HERE

Apply Here

Executive Administrative Assistant - Stellar Support Services

June 26, 2025


Position Title

Executive Administrative Assistant

Location

Hybrid

Organization

Stellar Support Services -

Administrative Support Consultancy



About Us

At Stellar Support Services, we provide expert administrative and operational support for professionals, entrepreneurs, and organizations. We believe that stellar businesses deserve stellar support and that begins with a sharp, reliable, and well-equipped team.


Role Overview

We are seeking a Tech-Savvy Executive Administrative Assistant who is not just organized and efficient but also presentable, articulate, and adaptable. This role goes beyond traditional admin work. We want someone who represents our brand with excellence, communicates effectively with clients, and can assist in day-to-day operations and executive support duties.


Key Responsibilities

  • Administrative support for the Stellar Support
  • Services team and clients.
  • Calendar & meeting management using Google Suite, Zoom, Microsoft Teams.
  • Prepare minutes for internal and client-facing meetings.
  • Data entry, document management, file organization.
  • Use Asana or other task management platforms to track workflows.
  • Basic content creation & document design using Canva (presentations, social media posts, simple reports).
  • Act as a liaison between Stellar Support Services and clients maintain a polished, professional demeanour in all communications.
  • Assist in business operations and be flexible to take on executive assistant/PA responsibilities as required.

Requirements

  • Proficient with Google Workspace (Docs, Sheets,
    Slides, Drive)
  • Comfortable with Zoom & Microsoft Teams
  • Working knowledge of Asana or willingness to learn quickly
  • Strong communication & interpersonal skills (spoken and written)
  • Experience with minute-taking and summarizing key points professionally
  • Proficiency in Canva or other basic design platforms
  • Strong attention to detail and excellent organizational skills
  • Presentable, sharp, and client-facing, you'll be part of our brand image
  • Adaptive, resourceful, proactive, you don't wait to be told what to do, you see what's needed and step in.


Nice to Have

  • Experience supporting founders, executives, or working in consultancy settings
  • Prior PA/Executive Assistant experience
  • Customer service or client-facing roles in your background
  • Based in Accra? Even better if you're near Osu!

The Kind of Star We're Looking For

  • You're not just an assistant; you're a problem solver.
  • You love systems, structure, and making things flow smoothly.
  • You're confident enough to interact with executives and approachable enough to assist a junior team member.
  • You're sharp, energetic, and understand the importance of presentation - you look the part and play the part.
  • You want to grow with a rising administrative support consultancy.

How to Apply

Send your CV, portfolio (if applicable, especially for Canva work) to our email - stellarvipservices@gmail.com

Apply Here

QA Officer / Microbiologist - Atlantic Lifesciences Ltd

June 26, 2025


VACANCY FOR A QC OFFICER / MICROBIOLOGIST

Position: Quality Control Officer/Microbiologist

Location: Larkpleku, Ningo-Prampram

Employment Type: Full Time


Atlantic Lifesciences Ltd, a leading pharmaceutical manufacturing company is seeking to recruit Quality Control Officers /Microbiologists to join our dynamic Team.

The Quality Control Officer/Microbiologist is responsible for conducting rigorous testing and analysis of raw materials, in-process samples and finished products to ensure compliance with specifications and regulatory requirements.


SKILLS AND QUALIFICATIONS:

  • Minimum of Bachelor's degree in Chemistry, Biochemistry, Laboratory Technology,
  • Biological Sciences, Microbiology or closely related discipline.
  • 1+ year work experience in a similar role, preferably in a pharmaceutical manufacturing sector will be an advantage.
  • Applicants must live within Com. 25,Tsopoli, Dawhenya, Larkpleku and its environs


HOW TO APPLY

Please send your applications, CV to hr@atlanticlifesciences-gh.com

Indicate the position in the subject area of the e-mail

Closing date: 29th August 2025

NB; Only shortlisted applicants would be contacted

Apply Here

Warehouse Officer - Atlantic Lifesciences Ltd

June 26, 2025


VACANCY FOR WAREHOUSE OFFICER

Position: Warehouse Officer

Location: Larkpleku, Ningo-Prampram

Employment Type: Full Time


Atlantic Lifesciences Ltd, a leading pharmaceutical manufacturing company is seeking to recruit a Warehouse Officer to join our dynamic Team.

JOB SUMMARY

The Warehouse Officer would be responsible for the efficient management of pharmaceutical products within the warehouse, ensuring compliance with regulatory requirements.


SKILLS AND QUALIFICATIONS:

  • HND/1st Degree in Procurement & Supply Chain, Warehousing or closely related discipline.
  • 2+ year work experience in a Warehouse operation, preferably in a pharmaceutical manufacturing sector.
  • Applicants must live within Tsopoli, Dawhenya, Larkpleku and its environs

HOW TO APPLY

Please send your applications, CV to hr@atlanticlifesciences-gh.com

Indicate the position in the subject area of the e-mail

Closing date: 29th August 2025

NB; Only shortlisted applicants would be contacted

Apply Here

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