Division: Facilities Management

Location: Takoradi

Reporting To: Head of Facilities Management

Position Purpose

Responsible for the management of the facilities of the Property. Develops related budgets, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition ensuring that all operations are in accordance with established health and safety regulations. Keeps management well informed of area activities and significant problems.

Summary Responsibilities

1. Assumes responsibility for the effective operations management of

Property and facilities.

· Asset Management

a. Implements regular preventative maintenance program in line with budget constraints

b. Motivate refurbishments, major repairs as appropriate

c. Monitor and report on progress

d. Ensures that Building operations are in compliance with established procedures, policies, regulations and codes.

. Reporting, Planning and Budgeting

a. Preparation and completion of annual operationals budget

b. Monthly Reports on Operational activities including expenses.

. Building Management

a. Ensure that all buildings and grounds are well maintained and that equipment are in optimal working condition.

b. Identify and perform daily repair and maintenance issues

c. Respond promptly and efficiently to clients' maintenance requirements

d. Ensure compliance with legal regulations. Complete regular health & safety inspections and update monthly reports as appropriate. Ensure that health & safety requirements are effectively implemented.

2. Assumes responsibility for the effective operations management of building and facilities.

a. Liaises with occupants with regards to operational problems.

b. Conducts periodic inspection of facilities, assess problems and needs, and implements improvements in operations as appropriate.

c. Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repairs. Directs preventive maintenance procedures as appropriate.

3. Assumes responsibility for ensuring the efficient and cost-effective administration of building operations.

a. Carry out daily inspection of the building and report on all building defects identified or shoddy work performed by service providers.

b. Ensures that facilities operations are cost effective, efficient and within established budget constraints.

c. Ensures that all maintenance agreements are current.

4. Assumes responsibility for ensuring professional business relations with vendors, contractors and trade professionals.

a. Supervise the work of all service providers e.g. janitors, security guards as well as artisans like plumbers, electricians, masons, painters who work on site

b. Promotes goodwill and a positive image of the company.

5. Assumes responsibility for related duties as required or assigned.

b. Completes special projects as assigned.

c. Ensures that work area is clean, secure and well maintained.

Required Skills

Excellent understanding of Building Management procedures.

Knowledge of budgeting, service contracts etc.

Education Qualification

A degree in Facility Management or Engineering and related maintenance and facility management training.

Work experience

Three or more years of related experience, with at least one or more years of Supervisory experience.

How To Apply

All eligible and interested candidates are encouraged to apply by submitting their updated application letters and CVs to bglhrrecruitment@gmail.com by COB Friday, 25th September 2026.

Subsidiary: LMI Utilities Ltd

Purpose: The Administrative Officer handles the day-to-day office administrative duties.

Essential Duties and Responsibilities:

Responsible for the management of all security services at various locations across Southern Utilities group.

Responsible for the management of all SUL buildings across the group.

Responsible for the management and supervision of the administrative team members to ensure that daily office operations are performed in a seamless and efficient manner.

Ensure that office stationery and office supplies (toiletries, tea items) are fully supplied each month and keep an accurate inventory record.

Manages the office petty cash by providing cash vouchers to the requestor, providing the funds requested for after request is approved and ensuring each disbursement is backed by the appropriate receipts.

Responsible for the management of SUL’s fleet including vehicle servicing and maintenance, road worthy and insurance renewal.

Responsible for maintaining an effective record management system.

Efficiently handling the budget for administration and providing management information by reporting on administration activities monthly.

Other duties to be assigned by Supervisor.

Qualifications/Experience:

A good 1st degree in Business Administration.

2-5 years of work experience in an administrative or office management role.

Must have exceptional attention to details.

Strong Organizational and time management skill.

APPLY HERE 

Location: B5 Plus Limited – Tema Office, Ghana

Reporting To: Senior Leadership / Executive Management

This role requires an experienced professional with proven ability to manage high-level projects, drive follow-ups, prepare executive reports, and provide critical support for decision-making.

Key Responsibilities

• Partner with senior leadership in managing priorities, governance processes, and strategic follow-ups. Anticipate requirements of executives and proactively prepare briefs, updates, and reports.

• Represent management in coordinating with plant teams and functions.

• Project Coordination & Follow-up

• Track multi-plant and cross-functional projects, ensuring milestones are achieved.

• Drive timely follow-ups with responsible stakeholders; escalate where required.

• Monitor and report on action items from management meetings.

• Reporting & Analysis

• Consolidate inputs from plants /sites and functions into concise executive dashboards.

• Prepare board decks, MIS, and operational updates with high attention to accuracy and presentation quality.

• Maintain databases and trackers for manpower, production, and performance KPIs.

• Manage executive calendars, scheduling, and travel plans. Draft and review internal and external communication on behalf of senior leadership.

• Ensure confidentiality in all sensitive matters.

Required Skills & Competencies

• Strong leadership presence with excellent stakeholder management.

• High sense of urgency, ability to multitask, and strong ownership of outcomes.

• Outstanding written and verbal communication skills.

• Advanced proficiency in Microsoft Excel, PowerPoint, Word, and Outlook.

• Analytical, detail-oriented, and solution-driven.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Management, or related field (MBA preferred).

• 5+ years of proven experience as an Executive Assistant, or Senior Coordinator, ideally in manufacturing, steel, or large-scale industrial operations.

How To Apply

Interested candidates may share their updated CV at career@b5plusgroup.com

Please share with suitable candidates within your network.

Key responsibilities include:

• Reviewing and modifying MEP drawings in AutoCAD

• Supervising and inspecting MEP site execution

• Ensuring compliance with drawings and specifications

• Managing subcontractors and coordinating corrective actions

Requirements:

• BSc in Mechanical Engineering

• Minimum 3 years’ experience in construction/MEP project execution

• Strong knowledge of HVAC, plumbing, and firefighting systems

📩 Interested candidates should send their CV to: [hr@vaal.com.gh]

Role Purpose

The role will leverage various channels, both online and traditional, to acquire new clients and retain them.

Responsibilities

1. Research and analyze market trends and competitor activities to identify potential areas of health service provision for the company to explore.
2. Lead negotiations for contracts agreements with clients
3. Develop and implement strategies to expand the company's market share and increase revenue.
4. Collaborate with cross-functional teams including operations to execute business development initiatives effectively.

Requirements

1. Bachelor's degree in Business Administration, Marketing or any related field.
2. Minimum of 5 years of working experience in a similar position with prior experience in the Healthcare industry.

Submit your CVs to:

dgcrecruitments@gmail.com

Deadline: 30th September 2026

KINDLY INDICATE THE ROLE

IN THE SUBJECT LINE OF

THE EMAIL.

Responsibilities

1. Discover and pursue new sales prospects, identifying opportunities to expand VDL's client base and strengthen its market presence.
2. Lead negotiations for new deals, securing mutually beneficial agreements that drive growth for VDL.
3. Serve as the main, trusted contact person for major client accounts.
4. Spot chances to upsell, cross-sell, and drive revenue growth within existing portfolios.
5. Engage with customers through various channels including email, phone, and face to face meetings to build lasting relationships and understand their business needs.
6. Develop and implement sales strategies, client service and retention plans, and analyse sales data through weekly reports submitted to VDL management.
7. Lead pitches, presentations, and other documents required for stakeholder engagement.
8. Coordinate appointments and calls between VDL management and customers for discussing new opportunities and business expansion.

Requirements

1. Education: A Bachelor's degree in Business Administration, Marketing, Sales, or Economics.
2. Experience: Minimum of 4 years of commercial experience.
3. Core Skills: Strong negotiation, Joint Business Planning (JBP), data analysis, and relationship management

How To Apply

Send your updated CV and cover letter to l.amandi@vdlfulfilment.com

Join CompuGhana Smart Security as a Hikvision IT Specialist.

Deadline: 30th September 2026

Apply: SmartSecurity@compughana.com

📞 Enquiries: 0597090909 +233 24 076 0443

Chowdeck is an on-demand delivery service for Africa. We deliver food, medicine, groceries and other packages seamlessly while providing customers with a platform to order from their favourite vendors.

At Chowdeck, we deeply value growth, excellence, speed, and empathy. Our team is a tight-knit group of creative problem solvers who are smart, kind, and committed to helping each other grow.

Where you come in

As a Customer Support Representative, you will be part of a team that helps resolve customer, rider, and vendor issues across multiple channels. You will be responsible for providing exceptional customer service and resolving inquiries and issues related to Chowdeck deliveries. You will act as a main point of contact for our customers, ensuring their experience with our app is positive and seamless.

This is a phone-intensive customer support role. You will be expected to make and receive a high volume of calls with customers, riders, and vendors, particularly when an issue requires immediate attention, clarification, or coordination. You should be comfortable communicating confidently over the phone, managing difficult conversations, and taking ownership of an issue through to resolution.

You will also handle customer interactions through chat, email, and social media, switching between channels depending on what is most effective for resolving the issue.

This position will require the successful candidate to work hours outside normal work hours, including evenings, weekends, and holidays, to cover varying shifts and/or changing schedules.

In this role you'll be required to:

Make and receive a high volume of calls with customers, riders, and vendors to investigate issues, provide updates, and drive timely resolutions.

Help Chowdeck customers and riders resolve issues via mobile calls, chat, email, and social media, providing accurate information and appropriate solutions while maintaining a friendly and helpful demeanor.

Take ownership of phone-based issues, asking the right questions, communicating clearly, and following up with relevant teams until the issue is resolved.

Manage customer orders, including order modifications, cancellations, and refunds. Coordinate with relevant teams to ensure timely and accurate resolution of customer requests and adherence to company policies and procedures.

Stay up to date with the app's features, policies, and processes to provide accurate information to customers.

Maintain high-quality standards across all customer interactions, including calls, chats, and emails, ensuring accurate and thorough communication.

Contribute to the creation and maintenance of a comprehensive knowledge base and support documentation.

Provide internal updates and insights from engagements with customers, riders, and vendors to help improve Chowdeck’s overall services.

Escalate order issues and liaise with payment processing partners, restaurants, and/or riders to resolve issues.

Support the Operations team to meet the needs of our rider and restaurant partners.

Identify recurring customer issues and flag opportunities to improve our processes, products, and overall customer experience.

You're perfect for the role if you:

Are honest.

Are a very fast learner.

Are an excellent communicator who is confident and articulate on the phone, as well as in writing.

Are fluent in English and able to break down complex ideas into comprehensible bits.

Are comfortable making and receiving frequent calls throughout the workday, including calls with frustrated customers, riders, or vendors.

Are able to listen actively, ask the right questions, and communicate solutions clearly over the phone.

Are very intuitive and willing to gain knowledge from new experiences.

Love to solve complex issues when the answers are not readily available.

Are motivated by the opportunity to improve the lives of our customers and provide a seamless delivery experience.

Are extremely patient and calm under pressure, particularly during difficult phone conversations.

Can communicate clearly and empathetically, both verbally and in writing.

Have a deep and unrelenting focus on customer satisfaction and experience.

Are comfortable working across multiple support channels, including phone, chat, email, and social media.

Are flexible to work in shifts, including evenings, weekends, and holidays.

Beyond the paycheck, Chowdeck provides:

Housing assistance

Lunch allowance

Comprehensive medical coverage

MacBook Pro for your work

Opportunities for rapid career progression

A team of smart, kind colleagues invested in your growth

APPLY HERE

Chowdeck is an on-demand delivery service for Africa. We deliver food, medicine, groceries and other packages seamlessly while providing customers with a platform to order from their favourite vendors.

At Chowdeck, we deeply value growth, excellence, speed, and empathy. Our team is a tight-knit group of creative problem solvers who are smart, kind, and committed to helping each other grow.

Where you come in

We’re looking for an experienced Customer Support Specialist to join our team. In this role, you’ll be the go-to person for complex customer issues, ensuring smooth resolution of escalations while mentoring junior support reps and driving improvements in our support processes.

A significant part of this role involves handling customer, vendor, and rider interactions over the phone. You should be comfortable making and receiving a high volume of calls, speaking confidently with different stakeholders, asking the right questions to understand an issue, and taking ownership of situations until they are resolved.

You’ll combine deep product knowledge with excellent problem-solving and verbal communication skills to deliver delightful and empathetic service to customers, vendors, and riders. Beyond handling escalations, you’ll also play a key role in identifying recurring issues, collaborating with other teams to fix root causes, and raising the bar for what great support looks like at Chowdeck.

This isn’t your typical support job. It’s fast-paced, demanding, and will often mean working late evenings, weekends, or holidays to keep our customers and partners happy. You’ll need to be comfortable switching between chats, calls, emails, and other support channels while managing multiple urgent issues at once.

But if you’re resilient, empathetic, confident on the phone, and eager to grow, this is a chance to build a career in customer experience and operations at scale. You’ll gain exposure to how tech-driven companies run, work closely with seasoned operators, and develop the skills that can propel you into future leadership roles.

This role is perfect for someone who has mastered frontline support and is ready to step up into a more influential position while still staying close to customers.

Your mission, should you choose to accept it

1. Act as the first point of escalation for junior customer support reps when they encounter complex or sensitive issues.
2. Handle a high volume of inbound and outbound calls with customers, vendors, and riders, communicating clearly and professionally while working toward quick and effective resolutions.
3. Resolve customer issues via phone calls, chat, email, and social media, maintaining a friendly, professional, and empathetic tone across every channel.
4. Take ownership of phone-based escalations by investigating issues, coordinating with relevant teams, and following through until resolution.
5. Handle priority customer cases, including high-value vendors, escalated rider/vendor disputes, and time-sensitive delivery issues.
6. Develop expertise across our systems and processes, becoming a subject-matter expert others rely on.
7. Coach, mentor, and support other support agents, including reviewing chats, emails, calls, and giving feedback.
8. Track and analyze customer pain points, flagging patterns and collaborating with product, operations, and vendor teams to design solutions.
9. Ensure CSAT scores remain high by setting the tone for excellent communication and empathy.
10. Contribute to and maintain Chowdeck’s knowledge base and support documentation, keeping resources current and useful.
11. Manage process documentation, onboarding, and regular training to make support more effective.
12. Support Vendor/Rider Operations in meeting vendor/rider partner needs through excellent communication and issue resolution.
13. Escalate complex order issues to the appropriate teams when necessary, ensuring no issue is left unresolved.
14. Contribute to creating a culture of empathy, speed, and ownership in the support team.
15. Take on side projects to improve customer experience, such as testing new support tools or piloting workflow changes.

You’re perfect for the role if you:

1. Have 3–5 years of proven experience in customer support, preferably in e-commerce, logistics, fintech, mobility, or other high-volume customer-facing environments.
2. Are comfortable handling a high volume of phone calls, including both inbound and outbound calls.
3. Communicate clearly, confidently, and empathetically over the phone, especially when dealing with frustrated or difficult customers.
4. Have prior experience with customer support tools and their workflows (e.g., Intercom, Zendesk, or similar).
5. Have a strong track record of handling escalations and difficult customer situations with empathy and professionalism.
6. Are comfortable switching between calls, chats, emails, and other support channels throughout the day.
7. Are a natural coach who enjoys helping others grow and succeed.
8. Are analytical and can spot patterns in customer complaints to suggest operational improvements.
9. Are resilient and able to perform under pressure when dealing with urgent issues.
10. Are detail-oriented but also able to step back and see the bigger picture.
11. Take ownership of customer issues and are willing to make the calls and follow-ups required to get problems resolved.
12. Thrive in a fast-paced, high-growth startup environment where every day brings new challenges.

We’ll be extra impressed if you have:

1. A background in tech startups or similar fast-growing companies where processes evolve quickly.
2. Experience working in food delivery, logistics, or other on-demand service industries.
3. Experience in a high-volume phone-based customer support or contact centre environment.
4. Experience handling complex customer issues primarily through phone conversations.
5. Experience contributing to or maintaining a knowledge base or support documentation.
6. A track record of mentoring or coaching junior support agents.

Beyond the paycheck, Chowdeck employees get:

1. Full medical coverage
2. MacBook Pro for your work
3. Career development opportunities, including mentorship and potential progression into leadership roles
4. Smart, kind colleagues invested in your growth
5. Lunch allowance
6. Housing Assistance

APPLY HERE