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Customer Service Executive - The Salesman

January 16, 2026

 


Now Hiring: Customer Service Executive


Looking for a high-performing Customer Service professional with practical sales experience.


You must be:

- Proactive and solution-driven

- Always one step ahead of customer needs

- Comfortable engaging customers and driving sales

- Able to take initiative without supervision


Include 3–5 lines describing how you proactively solved a customer issue.


📩 Email CVs to: jerome@thesalesmanglobal.com


 ⏰ Deadline: Monday, 19th January

Only shortlisted candidates will be contacted.
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Business Development Officer - Seatec Telecom Services Limited

January 16, 2026


About the Role

We are an IT services company seeking a results-driven Business Development Officer to grow our customer base and strengthen relationships with existing customers.

Key Responsibilities

  1. Identify and close new business opportunities for IT services and solutions
  2. Manage and grow relationships with existing customers
  3. Understand customer needs and propose suitable IT solutions
  4. Drive contract renewals, upselling, and customer retention
  5. Coordinate with technical teams to ensure customer satisfaction

Qualifications & Skills 

  1. Degree in Business, IT, Marketing, or related field
  2. Experience in B2B sales or business development
  3. (IT services experience/ exposure will be a plus)
  4. Strong communication, negotiation, and relationship management skills
  5. Customer-focused and target-driven

What We Offer

  1. Competitive salary 
  2. Opportunity to work with diverse IT solutions and Customers in a leadership role
  3. Growth and career development opportunities

How to Apply

Interested candidates should send their CV and a cover letter to recruitment@seatectelecom.com by 23rd January 2026. Please state “Business Development Officer” as the subject of your email.
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IT Specialist - AI Energy Group

January 16, 2026


We are seeking a detail-oriented and proactive IT Specialist to manage and support our organization's IT infrastructure. The ideal candidate will be responsible for maintaining computer systems, troubleshooting issues, and ensuring the security and efficiency of our technology systems

Job Title: IT Specialist

Job Location: East Legon


Key Responsibilities

Continuous Security Enhancements

Policy Configuration changes to ensure organisation stays

secure against cyber attacks

  • Email management
  • Create new user accounts in Entra ID, assign licenses, add to appropriate security groups, and configure initial
  • Disable or delete user accounts for departed employees, ensuring all associated access is revoked.
  • Review and potentially adjust Conditional Access policies based on security needs or user feedback to balance security and usability.

Continuous Improvements and Innovation

• Policy configuration changes to support improvements and innovation for the organisation

Security Updates monitoring and fixes

  • Monitory antivirus updates and resolving issues related
  • Monitoring windows security updates and applying fixes when required
  • Monitoring and fixing issues related to device compliance

Intranet and Document library Management

  • Managing the content management of the organisation's intranet
  • Supporting the common drive and other document repository ensure appropriate controls are maintained
  • Contribute to and update the internal knowledge base with solutions to common issues, new procedures, and best practices.

Upgrades

• Performing windows and drivers upgrades of devices to ensure the organisations stays current are protected from vulnerabilities resulting from legacy versions OS packages and drivers.


Digital Media

  • Creating advertorials, Graphic design and Contents
  • Social media management

Key Skills/Experience

  • Microsoft 365 Platform (Entra ID, Intune, SharePoint, Defender for Endpoint, Exchange Online, Teams, Purview, etc)
  • Microsoft Azure
  • Windows 10/11
    Microsoft Licensing management
  • Print Management
  • Microsoft Office suite
  • Familiarity with cloud computing services
  • Analytical thinking and attention to detail
    Strong organizational and time management skills
  • Ability to work independently and as part of a team
  • Creating advertorials, Graphic design and Contents

Qualifications:

  • Bachelor's degree in information technology, Computer Science, or a related field.
  • Minimum of 4-6 years of experience in IT support or systems administration.
  • Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN).
  • Experience with cloud platforms (e.g., Microsoft 365, Google Workspace) is a plus.
  • Excellent problem-solving and communication skills
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified) are an advantage.

Interested candidates should send their CV and a cover letter to: careers@aienergygroup.com
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Administrative Officer - PalmPay

January 16, 2026


Position: Administrative Officer


Location: Ghana

Reports to: Admin/ HR Manager

Department: Administrative Department

Position Summary:

We are looking for a detail – oriented and Proactive Administrative Specialist to support the daily operations while providing technical and IT support to ensure smooth office and system functionality in our Ghana office. He/she will handle office administration, vendor coordination, expense tracking and general office support to ensure smooth and efficient operations.

Key Responsibilities:

Manage daily office operations, including supplies, maintenance, and vendor relations (internet, electricity, etc.).

Process administrative purchases, track expenses, and assist in budget preparation.

Maintain office assets and manage supplier agreements.

Support new staff onboarding and basic internal event arrangements.

Coordinate meetings, prepare agendas, take minutes, and follow up on action items.

Coordinate with external IT vendors or service providers when required

Maintain inventory of IT assets and licenses

Ensure compliance with company policies and administrative procedures.

Requirements:

Diploma or above in Administration or related field.

1-3 years of administrative or office support experience.

Strong organizational and time-management skills

Excellent written and verbal communication skills

Proficient in Microsoft Office; good communication skills in English and local language.

Organized, responsible, and able to work independently.
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Operations Manager - Duapa Agri

January 15, 2026


Role Overview

The Operations Manager is responsible for leading and coordinating all post-procurement operations across Duapa Agri's trading, processing, logistics, and quality functions. This role owns the full operational lifecycle from receipt of purchased raw materials through processing, storage, logistics, quality assurance, and final dispatch to off-takers, export channels, or finished-goods markets.

The role exists to ensure disciplined execution, strong internal controls, quality consistency, and efficient coordination across production, logistics, inventory, and quality functions, while working closely with Procurement, Finance, and Commercial teams.

The Operations Manager is the single point of accountability for operational performance.

Scope of Role

Role begins: After procurement is completed and goods are received at warehouse/factory (GRN and initial QC sampling).

Role ends: At dispatch for export, delivery to off-takers, or release of finished products to market.

Key Responsibilities

1. Production & Processing Operations

  1. Plan, supervise, and coordinate production and processing activities across all sites, including:
  2. Partner/toll processing facilities
  3. Duapa-managed processing plants
  4. Finished-goods and food production sites
  5. Ensure adherence to approved SOPs, production schedules, and shift discipline.
  6. Monitor production outputs, yields, downtime, rejects, and corrective actions.
  7. Supervise site-level Production/Processing Supervisors and ensure consistent reporting.
  8. Coordinate basic maintenance planning and operational readiness across sites.

2. Logistics, Warehousing & Inventory Management

  1. Oversee all logistics operations, including inbound transfers, inter-site movements, exports, and deliveries to off-takers.
  2. Supervise warehousing operations to ensure:
  3. Accurate stock records
  4. Secure storage
  5. Proper documentation
  6. Loss and shrinkage prevention
  7. Approve and monitor all stock movements, dispatch plans, and physical custody of goods.
  8. Ensure inventory controls are enforced and aligned with internal control requirements.

3. Quality Control & Assurance
  1. Embed quality control checks across receiving, processing, storage, and dispatch stages.
  2. Oversee raw material quality assessments for export commodities (e.g. Raw Cashew Nuts, Cashew Kernels, Shea Nuts, Shea Butter etc), working with QC personnel and providing escalation support.
  3. Supervise processing and finished-goods quality assurance, including:
  4. In-process quality checks
  5. Packaging integrity
  6. Batch traceability
  7. Compliance with food safety and quality standards
  8. Ensure all quality issues, rejections, and disputes are documented and resolved with clear corrective actions.
  9. Support the Managing Director on final quality sign-off and dispute escalation where required.
4. Operations Coordination & Cross-Functional Alignment

  1. Act as the primary coordination point between Operations and:
  2. Procurement: delivery schedules, specifications, rejection feedback, yield data
  3. Finance: stock valuation, cost tracking, approvals, internal controls
  4. Commercial: production planning against sales orders, delivery timelines, packaging requirements
  5. Ensure operational alignment without overlap or role conflict.
  6. Drive disciplined communication and follow-through across all operational units

5. Operations Control & Reporting
  1. Supervise the Operations Coordinator as the operational control tower.
  2. Ensure daily, weekly, and monthly reporting across:
  3. Production performance
  4. Stock movements and inventory balances
  5. Logistics and dispatch status
  6. Quality metrics and incidents
  7. Track KPIs and follow up on action items to ensure execution discipline.
Decision Rights & Authority
  1. The Operations Manager has authority over:
  2. Production planning and execution
  3. SOP enforcement and corrective actions
  4. Dispatch readiness and stock release (subject to quality clearance)
  5. Logistics planning and warehouse controls
  6. Day-to-day operational decisions across production, logistics, inventory, and quality
Qualifications & Experience Required
  1. Bachelor's degree in Engineering, Production Management, Operations Management, Food Science, or a related field.
  2. Minimum 5 years of progressive experience in operations, production, or processing roles.
  3. Proven experience managing production, logistics, warehousing, and quality functions.
  4. Strong understanding of manufacturing or agro-processing operations.
  5. Demonstrated ability to lead teams and enforce operational discipline.

Preferred
  1. Experience in agro-processing, food manufacturing, FMCG, or export-oriented operations.
  2. Multi-site operations experience.
  3. Exposure to quality systems, traceability, and compliance standards.

Skills & Competencies
  1. Strong operational leadership and execution capability
  2. Systems and SOP-driven mindset
  3. Analytical thinking with attention to detail
  4. Strong coordination and communication skills
  5. Ability to manage complexity and competing priorities
  6. Integrity, accountability, and respect for internal controls

Performance Measures
Success in this role will be measured by:
  1. Operational stability and consistency
  2. Improved production yields and reduced downtime
  3. Reduced stock variances and operational losses
  4. Improved quality compliance and reduced disputes
  5. Strong coordination across Procurement, Finance, and Commercial teams
  6. Reduced need for direct founder intervention in daily operations
Apply Here
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