Reports to: Head of Human Resource HR Consultants

Overview:

As an HR Officer at Legacy Girls School, you will play a critical role in managing and supporting the school's human resource functions. This includes recruitment, onboarding, performance management, employee relations, and compliance with labor laws. You will work closely with school leadership to foster a positive and productive work environment that aligns with the school's mission and values.

Qualifications and Skills:

• Bachelor's degree in Human
• Resource Management, Business Administration.
• Proven experience as an HR
  Officer or in a similar role, preferably in an educational setting
• Strong knowledge of HR best practices and Ghandian labor laws.
• Excellent interpersonal and communication skills, with the ability to build trust and rapport with staff.
• Exceptional organizational and time-management skills, with the ability to handle multiple priorities.
• Proficiency in HR software and Microsoft Office applications.
• A proactive and empathetic approach to problem-solving and conflict resolution.
• High level of confidentiality and professionalism in handling sensitive information.

How To Apply 

Send your CV and application to Email: careers@lgc.edu.gh

Deadline: Monday 30th December,

2024

NB: APPLICANTS SHOULD KINDLY

INDICATE THE TITLE OF THE ROLE IN THE SUBJECT LINE OF THE MAIL 

Location: Mallam

Key responsibilities:

1. Receive visitors to the company in a courteous and timely manner without any delays.
2. Serve as a liaison between the company and its clients.
3. Ensure that the reception area is always well-cleaned and organized daily.
4. Receive calls daily on behalf of the company in a professional manner to improve the company’s business and brand.
5. Ensure that all letters/mails received on behalf of the company is forwarded to the appropriate persons in a timely manner.
6. Manage telephone lines to ensure that all lines are working properly.
7. Any other duties that may be assigned from time to time.

Requirements:

1. An HND/Diploma from a recognized tertiary institution with a minimum of 1 year work experience in a similar role.
2. Good interpersonal and communication skills
3. Good computer literacy (Proficiency in MS Office,Excel,Power Point).
4. Must exhibit honesty and integrity in daily activities.
5. Must be attentive to details.
6. Must be proactive and innovative.
7. Must be a team player.
8. Diligent and Affable.
9. Must be proactive and innovative.
10. Ability to multi-task and results-oriented.

How To Apply 

Interested candidates should forward their applications and CVs to ucl@unicomchemist.com  using the job title as the subject.

Job Title: Administrative Assistant

Job Summary: 

The Administrative Assistant provides administrative support to ensure the smooth operation of the firm and support various teams.

The Role Responsibility:

1. Handling administrative task
2. Maintain office Supplies, inventory  and equipment 
3. Ensure safe, tidy and organised work environment 
4. Maintain records  and coordinate meetings 
5. Manage Budgets 

Requirements: 

1. Bachelor's degree 
2. 2-3 years of administrative experience 
3. Excellent communication, organisational and time management skills
4. Proficient in Microsoft office 

How To Apply 

Send Cover letter and CV to: frankanimgh@yahoo.com 

Deadline:  24th January, 2025

JOB SUMMARY:

Acts as the first point of contact for existing and potential clients. He/She shall respond to enquiries regarding products and services, probe into complaints and log significant customer service problems, and provide general information about BILLS MICRO-CREDIT to clients and the general public.

RESPONSIBILITIES:

• Pick calls initiated by existing or prospective clients who call to either make enquires about products and services, complaints, or registration for a loan.
• Effectively probe into the call of clients to establish whether client's issue is an enquiry, request or complaint and appropriately offer professional advice based on Call Centre Response procedures.
• Respond efficiently and accurately to callers, explain products and services to clients and ensure that clients) feel supported and valued.
• Exercise active listening into calls and allay the concerns or frustrations of irate clients, as needed.
• Understand and strive to meet or exceed the Call Center metrics while providing excellent and consistent customer experience.
• Partake in training and other opportunities for learning products and services, usage of systems/tools and the values of BILLS MICRO-CREDIT.
• Perform other duties assigned.

SKILLS REQUIRED:

• Attention to detail
• Customer-centric (Patience, Courteous, Communicator, desire to exceed customer's expectations)
• Multi-tasking
• Problem-solving skills
• Problem-solving skills
• Good listening ability
• Confidentiality
• Time Management
• Data Entry Management
• Computer Literacy
• Abreast with the products & services of the company

QUALIFICATIONS :

A minimum of First Degree in Communication or related fields.

• Must not be above 30 years of age.
• Must have a National Service Certificate
• One (1) year work experience as a Customer Service Executive
• Must be fluent in any of the languages below, in addition to English and Twi:

• Kassim -Nema -Ewe -Waale -Daqaare -Dagbaani -French -Krobo -Krachie -Frafra

How To Apply 

Interested applicants are to send their CVs to hr@billsmicrocredit.com

ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED

Deadline: 31st December, 2024

JOB TITLE: Human Resource & Administrative Manager

JOB LOCATION: Eastern Region

REPORT TO: Assistant General Manager, Administration.

EMPLOYMENT TYPE: Full-Time (Permanent)

INDUSTRY: Hospitality / Hotel.

JOB SUMMARY:

1. The Human Resource and Administrative Manager will be responsible for overseeing the entire spectrum of HR and
2. Administrative functions within the hotel. This role involves managing recruitment, employee relations, performance
3. management, training and development, compliance, and employee benefits. The position also requires handling
4. administrative tasks to ensure smooth hotel operations. The goal is to foster a positive working environment, ensure staff
5. satisfaction, and align HR strategies with hotel objectives to deliver high-quality service to guests.

ROLE RESPONSIBILITIES:

Recruitment and Staffing:

1. Develop and implement recruitment strategies to attract top talent.
2. Oversee the end-to-end recruitment process, including job postings, interviewing, selection, onboarding, and orientation.
3. Collaborate with department heads to forecast staffing needs and create job descriptions.

Employee Relations:

1. Act as a mediator between management and employees to resolve disputes and ensure a harmonious work environment.
2.  Manage and resolve complex employee relations issues, conducting investigations as necessary.
3. Promote and maintain a positive culture focused on employee satisfaction, recognition, and retention.

Training and Development:

1. Develop and implement training programs that enhance employee skills and ensure compliance with hotel standards.
2. Identify training needs through performance evaluations and feedback, coordinating with department heads.
3. Foster a culture of continuous improvement and learning, ensuring staff are up-to-date with the latest hospitality trends and practices.

Performance Management:

1. Develop and oversee the hotel’s performance management system, ensuring consistent and transparent evaluations.
2. Assist department managers with goal-setting, coaching, and employee development plans.
3. Conduct performance reviews, provide feedback, and manage underperformance issues.

Compensation and Benefits:

1. Manage payroll processes in collaboration with the finance department, ensuring timely and accurate payments.
2.  Oversee employee benefit programs such as health insurance, retirement plans, and wellness programs.
3. Ensure compliance with local labor laws regarding wages, working hours, and employee benefits.