Location: East Legon

The Role

This role will play an integral part in the running of our front desk and patient experience. Reporting directly to the Executive Director, this role combines leadership, operational oversight, and hands-on problem solving to ensure patients receive the highest standard of service from the moment they walk through our doors to the time they receive their reports. The ideal candidate is a mentor, motivator, and service champion who sets the tone for professionalism across the team. This position is critical in upholding DCL's reputation as Ghana's most trusted diagnostic provider while supporting our growth and innovation agenda.

Key Responsibilities

1. Front Desk Leadership: Oversee all customer service operations to ensure seamless, patient-friendly service delivery daily.
2. Customer Experience: Handle escalated patient concerns, resolve issues promptly, and ensure feedback is acted upon to continually improve service quality.
3. Data & Records Management: Ensure accurate entry of patient information in our software, including insurance claims, referral forms, and medical reports.
4. Confidential Reporting: Manage the secure, timely dispatch of patient reports in compliance with privacy standards.
5. Process Compliance: Enforce adherence to DCL policies, service standards, and ethical guidelines across the front desk team.
6. Medical Knowledge Application: Use a strong understanding of medical terminology, imaging, and laboratory services to provide accurate guidance to patients.

What We're Looking For

1. Minimum of 5-7 years' experience in customer service, with at least 3 years in a senior or managerial role.
2. Proven leadership and team development skills.
3. Strong written and verbal communication, with the ability to train, coach, and motivate staff.
4. Excellent conflict resolution, decision-making, and problem-solving abilities.
5. Proficiency in medical administration software and handling of patient records, referrals, and insurance claims.
6. Advanced administrative skills, including computer literacy, high typing speed and accuracy.
7. Familiarity with medical terminology and diagnostic procedures (laboratory and imaging).
8. Ability to work independently, show initiative, and escalate issues appropriately when required.
9. A collaborative team player who actively supports and mentors junior colleagues.

Ready to Apply?

Please submit your CV, a cover letter outlining your three most important skills that make you most suitable for the role, and references to: hr@dclgh.com

EXECUTIVE ASSISTANT

REQUIREMENTS:

•   1+ years of experience as an executive assistant or in a similar administrative role.
•   Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
•   Strong organizationaand time management skills.
•   Ability to manage calendars and coordinate meetings.
•   Strong written and verbal communication skills.
•   Ability to handle confidential information with discretion.
•   Multitasking and problem-solving abilities.
•   Professional and positive attitude.
•   Willing to work on-site from 9am to 5pm, Monday to Friday.

APPLY HERE (WHATSAPP ONLY)

+233 538815519

You will be the organizational backbone of Pram Express. We are looking for a detail-oriented professional who supports our brand presence by keeping our digital content organized, our schedules on track, and our external communication polished and professional.

Key Responsibilities:

Digital Support: Assist with formatting, proofreading, and scheduling digital content to keep our brand consistent.

Operations: Manage daily calendars, emails, and digital filing systems.

Communication: Draft professional correspondence and reports for the management team.

Requirements

Bchelors Degree / HND / Diploma in

• Marketting
• Business Administration
• Social Sciences And any related field

Preferred Skills

Digital Fluency: Strong proficiency with digital tools (Google Workspace/Office) and comfortable navigating social platforms.

Brand Awareness: Understanding how to maintain a professional brand image through digital content.

Communication: Excellent written and verbal English with an eye for grammar and tone.

Organization: A proactive approach to managing tasks and an obsession with accuracy.

How to Apply

Submit your CV and short cover note to: info@pramexpress.com

Applications reviewed as received.

We're excited to hear from you!

You will be the voice of Pram Express. We need a friendly communicator who understands how to build our brand reputation through every digital interaction, ensuring that every client we help feels supported, valued, and heard.

Key Responsibilities:

Brand Engagement: Respond to customer inquiries via email and social media with a tone that reflects our brand values.

Problem Solving: Resolve order and service issues promptly to turn challenges into positive experiences.

Feedback Loop: Monitor digital channels for customer feedback to help us improve our service.

Should be willing to work on Saturdays

Requirements

Bchelors Degree / HND / Diploma in

• Marketting
• Business Administration
• Social Sciences And any related field

Preferred Skills

Digital Fluency: Strong proficiency with digital tools (Google Workspace/Office) and comfortable navigating social platforms.

Brand Awareness: Understanding how to maintain a professional brand image through digital content.

Communication: Excellent written and verbal English with an eye for grammar and tone.

Organization: A proactive approach to managing tasks and an obsession with accuracy.

How to Apply

Submit your CV and short cover note to: info@pramexpress.com

Applications reviewed as received.

We're excited to hear from you!

Location: Tema Community 9 (Opposite General Hospital)

Salary: GHS 1,200

If you have good communication skills, basic computer knowledge, and a neat professional appearance, this opportunity is for you!

JOB DESCRIPTION

Department: Procurement/ Supply Chain

Department: Procurement/ Supply Chain

Job purpose:

 A brief statement outlining the overall purpose/reason for the existence of the job (one or two sentences). 

The Stores Officer is responsible for the efficient management of the warehouse, ensuring timely receipt, storage, issuance, and proper record-keeping of all materials, consumables, parts, and equipment used in the mining operation. The role ensures accuracy in stock levels, compliance with inventory policies, and seamless support to operations to prevent production delays.

C. Responsibilities/Key Objectives:

List five to eight major activities and contributions to the organisation for which this job is held accountable

1 Maintain accurate and up-to-date inventory records in the ERP or stock management system.

2 Monitor stock levels and communicate re-order requirements to the Procurement or Planning team.

3 Conduct periodic cycle counts and support full stock takes.

4 Identify and report slow-moving, obsolete, or damaged stock.

5 Receive materials, equipment, and consumables into the warehouse.

6 Verify quantities, specifications, and quality against purchase orders and delivery notes.

7 Ensure proper documentation of all received items.

8 Report discrepancies, damages, or shortages promptly.

9 Ensure efficient, safe, and well-organized storage of all items.

10 Assign items to appropriate bin locations and update the system accordingly.

11 Follow proper storage conditions for sensitive materials (e.g., PPE, chemicals, lubricants).

12 Maintain the cleanliness and orderliness of the warehouse area.

13 Issue requested materials promptly and accurately based on approved requisitions.

14 Ensure correct documentation and update stock records after each issue.

15 Support operations with the timely provision of critical parts and consumables.

16 Prepare daily, weekly, and monthly stock status reports.

17 Maintain records of all stock movements (receipts, issues, returns, transfers).

18 Work closely with Finance to support stock reconciliations and audits.

19 Ensure proper filing and accessibility of all store documents.

20 Comply with all warehouse procedures, SOPs, and inventory control guidelines.

21 Follow safety protocols, including handling of hazardous materials.

22 Participate in departmental safety meetings and training.

23 Support internal and external audit activities.

24 Liaise with Procurement, Logistics, and User Departments for delivery follow-ups.

25 Coordinate with operations to ensure the availability of critical materials.

26 Provide feedback on supplier performance regarding quality and delivery timelines.

27 Any other tasks assigned by senior leadership

D. Inherent Requirements of the Job

The minimum qualifications, skills, knowledge, experience, and behavioural attributes are required to 

perform the job competently.

Minimum qualification/s 

Experience

(A basic summary of the 

previous level of 

experience required to 

start in the position)

• Diploma or Degree in Supply Chain Management, Procurement, 

Logistics, Business Administration, or related field.

• 2–5 years’ experience in warehousing or stores operations, 

preferably in mining, manufacturing, or heavy industry.

Technical competencies • Knowledge of inventory management systems (SAP, Pronto, 

Sage, ERP, etc.).

• Strong understanding of warehouse safety standards

Skills & Experience • High attention to detail and accuracy.

• Strong analytical and problem-solving skills.

• Excellent communication and reporting skills.

• Ability to work under pressure and meet deadlines.

• Strong ethical standards and integrity.

• Ability to work independently and as part of a team

• Strong numerical skills.

• Excellent team player.

Business Behaviors • Must show a high level of integrity.

• Be detail-oriented.

• Ability to plan strategically.

• Problem solver.

SEND YOUR CV TO

info@nguvumining.com

CLOSING DATE

28-JAN-2026

1. Greet and welcome visitors in a friendly and professional manner.
2. Answer, screen, and direct phone calls promptly.
3. Manage the reception area to ensure it is tidy and presentable.
4. Receive, sort, and distribute mail and deliveries.
5. Maintain visitor logs and issue passes where necessary.
6. Schedule and confirm appointments or meetings.
7. Provide basic information to visitors and callers about the organisation.
8. Assist with clerical and administrative tasks such as filing, photocopying, and data entry.
9. Support other departments with administrative needs as required.

REQUIREMENTS

1. Minimum HND in Business Administration, Office Management, or related field.
2. Previous experience in customer service or receptionist role preferred.
3. Excellent communication and interpersonal skills.
4. Proficiency in MS Office (Word, Excel, Outlook).
5. Strong organisational and multitasking abilities.
6. Professional appearance and positive attitude.
7. Ability to remain calm and courteous under pressure.

HOW TO APPLY

Interested applicants should send their CV/Resume and cover letter to

recruitment@virtualsecurityafrica.com

Visit: www.virtualinfosecafrica.com/

www.virtualsecurityafrica.com for more

info. or call +233 (0) 507570178