Location: B5 Plus Limited – Tema Office, Ghana

Reporting To: Senior Leadership / Executive Management

This role requires an experienced professional with proven ability to manage high-level projects, drive follow-ups, prepare executive reports, and provide critical support for decision-making.

Key Responsibilities

• Partner with senior leadership in managing priorities, governance processes, and strategic follow-ups. Anticipate requirements of executives and proactively prepare briefs, updates, and reports.

• Represent management in coordinating with plant teams and functions.

• Project Coordination & Follow-up

• Track multi-plant and cross-functional projects, ensuring milestones are achieved.

• Drive timely follow-ups with responsible stakeholders; escalate where required.

• Monitor and report on action items from management meetings.

• Reporting & Analysis

• Consolidate inputs from plants /sites and functions into concise executive dashboards.

• Prepare board decks, MIS, and operational updates with high attention to accuracy and presentation quality.

• Maintain databases and trackers for manpower, production, and performance KPIs.

• Manage executive calendars, scheduling, and travel plans. Draft and review internal and external communication on behalf of senior leadership.

• Ensure confidentiality in all sensitive matters.

Required Skills & Competencies

• Strong leadership presence with excellent stakeholder management.

• High sense of urgency, ability to multitask, and strong ownership of outcomes.

• Outstanding written and verbal communication skills.

• Advanced proficiency in Microsoft Excel, PowerPoint, Word, and Outlook.

• Analytical, detail-oriented, and solution-driven.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Management, or related field (MBA preferred).

• 5+ years of proven experience as an Executive Assistant, or Senior Coordinator, ideally in manufacturing, steel, or large-scale industrial operations.

How To Apply

Interested candidates may share their updated CV at career@b5plusgroup.com

Please share with suitable candidates within your network.

Key responsibilities include:

• Reviewing and modifying MEP drawings in AutoCAD

• Supervising and inspecting MEP site execution

• Ensuring compliance with drawings and specifications

• Managing subcontractors and coordinating corrective actions

Requirements:

• BSc in Mechanical Engineering

• Minimum 3 years’ experience in construction/MEP project execution

• Strong knowledge of HVAC, plumbing, and firefighting systems

📩 Interested candidates should send their CV to: [hr@vaal.com.gh]

Role Purpose

The role will leverage various channels, both online and traditional, to acquire new clients and retain them.

Responsibilities

1. Research and analyze market trends and competitor activities to identify potential areas of health service provision for the company to explore.
2. Lead negotiations for contracts agreements with clients
3. Develop and implement strategies to expand the company's market share and increase revenue.
4. Collaborate with cross-functional teams including operations to execute business development initiatives effectively.

Requirements

1. Bachelor's degree in Business Administration, Marketing or any related field.
2. Minimum of 5 years of working experience in a similar position with prior experience in the Healthcare industry.

Submit your CVs to:

dgcrecruitments@gmail.com

Deadline: 30th September 2026

KINDLY INDICATE THE ROLE

IN THE SUBJECT LINE OF

THE EMAIL.

Responsibilities

1. Discover and pursue new sales prospects, identifying opportunities to expand VDL's client base and strengthen its market presence.
2. Lead negotiations for new deals, securing mutually beneficial agreements that drive growth for VDL.
3. Serve as the main, trusted contact person for major client accounts.
4. Spot chances to upsell, cross-sell, and drive revenue growth within existing portfolios.
5. Engage with customers through various channels including email, phone, and face to face meetings to build lasting relationships and understand their business needs.
6. Develop and implement sales strategies, client service and retention plans, and analyse sales data through weekly reports submitted to VDL management.
7. Lead pitches, presentations, and other documents required for stakeholder engagement.
8. Coordinate appointments and calls between VDL management and customers for discussing new opportunities and business expansion.

Requirements

1. Education: A Bachelor's degree in Business Administration, Marketing, Sales, or Economics.
2. Experience: Minimum of 4 years of commercial experience.
3. Core Skills: Strong negotiation, Joint Business Planning (JBP), data analysis, and relationship management

How To Apply

Send your updated CV and cover letter to l.amandi@vdlfulfilment.com

Join CompuGhana Smart Security as a Hikvision IT Specialist.

Deadline: 30th September 2026

Apply: SmartSecurity@compughana.com

📞 Enquiries: 0597090909 +233 24 076 0443

Chowdeck is an on-demand delivery service for Africa. We deliver food, medicine, groceries and other packages seamlessly while providing customers with a platform to order from their favourite vendors.

At Chowdeck, we deeply value growth, excellence, speed, and empathy. Our team is a tight-knit group of creative problem solvers who are smart, kind, and committed to helping each other grow.

Where you come in

As a Customer Support Representative, you will be part of a team that helps resolve customer, rider, and vendor issues across multiple channels. You will be responsible for providing exceptional customer service and resolving inquiries and issues related to Chowdeck deliveries. You will act as a main point of contact for our customers, ensuring their experience with our app is positive and seamless.

This is a phone-intensive customer support role. You will be expected to make and receive a high volume of calls with customers, riders, and vendors, particularly when an issue requires immediate attention, clarification, or coordination. You should be comfortable communicating confidently over the phone, managing difficult conversations, and taking ownership of an issue through to resolution.

You will also handle customer interactions through chat, email, and social media, switching between channels depending on what is most effective for resolving the issue.

This position will require the successful candidate to work hours outside normal work hours, including evenings, weekends, and holidays, to cover varying shifts and/or changing schedules.

In this role you'll be required to:

Make and receive a high volume of calls with customers, riders, and vendors to investigate issues, provide updates, and drive timely resolutions.

Help Chowdeck customers and riders resolve issues via mobile calls, chat, email, and social media, providing accurate information and appropriate solutions while maintaining a friendly and helpful demeanor.

Take ownership of phone-based issues, asking the right questions, communicating clearly, and following up with relevant teams until the issue is resolved.

Manage customer orders, including order modifications, cancellations, and refunds. Coordinate with relevant teams to ensure timely and accurate resolution of customer requests and adherence to company policies and procedures.

Stay up to date with the app's features, policies, and processes to provide accurate information to customers.

Maintain high-quality standards across all customer interactions, including calls, chats, and emails, ensuring accurate and thorough communication.

Contribute to the creation and maintenance of a comprehensive knowledge base and support documentation.

Provide internal updates and insights from engagements with customers, riders, and vendors to help improve Chowdeck’s overall services.

Escalate order issues and liaise with payment processing partners, restaurants, and/or riders to resolve issues.

Support the Operations team to meet the needs of our rider and restaurant partners.

Identify recurring customer issues and flag opportunities to improve our processes, products, and overall customer experience.

You're perfect for the role if you:

Are honest.

Are a very fast learner.

Are an excellent communicator who is confident and articulate on the phone, as well as in writing.

Are fluent in English and able to break down complex ideas into comprehensible bits.

Are comfortable making and receiving frequent calls throughout the workday, including calls with frustrated customers, riders, or vendors.

Are able to listen actively, ask the right questions, and communicate solutions clearly over the phone.

Are very intuitive and willing to gain knowledge from new experiences.

Love to solve complex issues when the answers are not readily available.

Are motivated by the opportunity to improve the lives of our customers and provide a seamless delivery experience.

Are extremely patient and calm under pressure, particularly during difficult phone conversations.

Can communicate clearly and empathetically, both verbally and in writing.

Have a deep and unrelenting focus on customer satisfaction and experience.

Are comfortable working across multiple support channels, including phone, chat, email, and social media.

Are flexible to work in shifts, including evenings, weekends, and holidays.

Beyond the paycheck, Chowdeck provides:

Housing assistance

Lunch allowance

Comprehensive medical coverage

MacBook Pro for your work

Opportunities for rapid career progression

A team of smart, kind colleagues invested in your growth

APPLY HERE

Chowdeck is an on-demand delivery service for Africa. We deliver food, medicine, groceries and other packages seamlessly while providing customers with a platform to order from their favourite vendors.

At Chowdeck, we deeply value growth, excellence, speed, and empathy. Our team is a tight-knit group of creative problem solvers who are smart, kind, and committed to helping each other grow.

Where you come in

We’re looking for an experienced Customer Support Specialist to join our team. In this role, you’ll be the go-to person for complex customer issues, ensuring smooth resolution of escalations while mentoring junior support reps and driving improvements in our support processes.

A significant part of this role involves handling customer, vendor, and rider interactions over the phone. You should be comfortable making and receiving a high volume of calls, speaking confidently with different stakeholders, asking the right questions to understand an issue, and taking ownership of situations until they are resolved.

You’ll combine deep product knowledge with excellent problem-solving and verbal communication skills to deliver delightful and empathetic service to customers, vendors, and riders. Beyond handling escalations, you’ll also play a key role in identifying recurring issues, collaborating with other teams to fix root causes, and raising the bar for what great support looks like at Chowdeck.

This isn’t your typical support job. It’s fast-paced, demanding, and will often mean working late evenings, weekends, or holidays to keep our customers and partners happy. You’ll need to be comfortable switching between chats, calls, emails, and other support channels while managing multiple urgent issues at once.

But if you’re resilient, empathetic, confident on the phone, and eager to grow, this is a chance to build a career in customer experience and operations at scale. You’ll gain exposure to how tech-driven companies run, work closely with seasoned operators, and develop the skills that can propel you into future leadership roles.

This role is perfect for someone who has mastered frontline support and is ready to step up into a more influential position while still staying close to customers.

Your mission, should you choose to accept it

1. Act as the first point of escalation for junior customer support reps when they encounter complex or sensitive issues.
2. Handle a high volume of inbound and outbound calls with customers, vendors, and riders, communicating clearly and professionally while working toward quick and effective resolutions.
3. Resolve customer issues via phone calls, chat, email, and social media, maintaining a friendly, professional, and empathetic tone across every channel.
4. Take ownership of phone-based escalations by investigating issues, coordinating with relevant teams, and following through until resolution.
5. Handle priority customer cases, including high-value vendors, escalated rider/vendor disputes, and time-sensitive delivery issues.
6. Develop expertise across our systems and processes, becoming a subject-matter expert others rely on.
7. Coach, mentor, and support other support agents, including reviewing chats, emails, calls, and giving feedback.
8. Track and analyze customer pain points, flagging patterns and collaborating with product, operations, and vendor teams to design solutions.
9. Ensure CSAT scores remain high by setting the tone for excellent communication and empathy.
10. Contribute to and maintain Chowdeck’s knowledge base and support documentation, keeping resources current and useful.
11. Manage process documentation, onboarding, and regular training to make support more effective.
12. Support Vendor/Rider Operations in meeting vendor/rider partner needs through excellent communication and issue resolution.
13. Escalate complex order issues to the appropriate teams when necessary, ensuring no issue is left unresolved.
14. Contribute to creating a culture of empathy, speed, and ownership in the support team.
15. Take on side projects to improve customer experience, such as testing new support tools or piloting workflow changes.

You’re perfect for the role if you:

1. Have 3–5 years of proven experience in customer support, preferably in e-commerce, logistics, fintech, mobility, or other high-volume customer-facing environments.
2. Are comfortable handling a high volume of phone calls, including both inbound and outbound calls.
3. Communicate clearly, confidently, and empathetically over the phone, especially when dealing with frustrated or difficult customers.
4. Have prior experience with customer support tools and their workflows (e.g., Intercom, Zendesk, or similar).
5. Have a strong track record of handling escalations and difficult customer situations with empathy and professionalism.
6. Are comfortable switching between calls, chats, emails, and other support channels throughout the day.
7. Are a natural coach who enjoys helping others grow and succeed.
8. Are analytical and can spot patterns in customer complaints to suggest operational improvements.
9. Are resilient and able to perform under pressure when dealing with urgent issues.
10. Are detail-oriented but also able to step back and see the bigger picture.
11. Take ownership of customer issues and are willing to make the calls and follow-ups required to get problems resolved.
12. Thrive in a fast-paced, high-growth startup environment where every day brings new challenges.

We’ll be extra impressed if you have:

1. A background in tech startups or similar fast-growing companies where processes evolve quickly.
2. Experience working in food delivery, logistics, or other on-demand service industries.
3. Experience in a high-volume phone-based customer support or contact centre environment.
4. Experience handling complex customer issues primarily through phone conversations.
5. Experience contributing to or maintaining a knowledge base or support documentation.
6. A track record of mentoring or coaching junior support agents.

Beyond the paycheck, Chowdeck employees get:

1. Full medical coverage
2. MacBook Pro for your work
3. Career development opportunities, including mentorship and potential progression into leadership roles
4. Smart, kind colleagues invested in your growth
5. Lunch allowance
6. Housing Assistance

APPLY HERE

Timezone / Hours: Flexible, significant overlap with US business hours

Engagement Type: Full-Time Independent Contractor

The Vision: Building the Operating System for Product Creation

Since 2013, THE/STUDIO has been building the definitive operating system for product creation. We are combining modern SaaS technology with custom manufacturing to make producing physical goods as seamless, fast, and scalable as launching software.

We operate two core platforms: Customize Now (our best-in-class, on-demand manufacturing platform) and Source Anything (our new SaaS product that enables customers to seamlessly work with global factories beyond our own network).

We are a profitable, previously Silicon Valley-backed, fully remote company, and we are not just looking to improve manufacturing, we are looking for a visionary operator to help us truly revolutionize the global supply chain.

💻 The Opportunity

We are seeking an elite, systems-thinking Head of Operations. You will sit at the absolute intersection of bits and atoms, directly overseeing Manufacturing, our Global Factory Network, Customer Service, and Customer Success.

We don't need a traditional manager; we need an operational architect. You will treat operations like an engineering problem, using leverage, AI, and automation to scale throughput. If you are

🎯 What You’ll Do

Revolutionize the Supply Chain: Build and optimize a factory network and manufacturing process that redefines industry standards. You will uphold our core manufacturing principles: radical customer-centricity, ultra-low MOQs, unparalleled quality, and lightning speed.

Be the Cross-Functional Engine: Act as the ultimate enabler for the business. You will work in lockstep with Product, Engineering, Marketing, and Sales to build workflows that allow every department to move faster and execute flawlessly.

Leverage Data & AI: We need someone "super cracked" at using modern tools. You will evaluate, implement, and leverage AI, automation, and deep data analytics to drive operational efficiencies and track meaningful KPIs across all your departments.

Architect the Customer Experience: Map, break down, and rebuild the entire user journey from the first quote to final delivery. You will obsess over UX, ensuring that the customer is the absolute hero of their manufacturing journey.

Lead Global Teams: Build, mentor, and scale high-performing, distributed teams across manufacturing, customer service, and success, creating a culture of excellence and high-velocity output.

Who You Are

The Tech-Enabled Operator: You have built your career at the intersection of complex physical operations (supply chain, manufacturing, or logistics) and modern technology/SaaS.

A Systems Thinker: You don't just throw bodies at a problem. You solve bottlenecks with better software, better data, and better processes.

Highly Analytical: You are incredibly fluent with data. You know how to extract insights, define complex KPIs, and use those metrics to drive organizational change.

A Cross-Functional Powerhouse: You know how to speak the language of engineers, marketers, and factory managers, bringing diverse teams together to execute a unified vision.

Experienced & Autonomous: You have 6+ years of operational leadership experience, specifically within high-growth startups, e-commerce platforms, or tech-forward supply chain companies. You thrive in a fast-paced, remote-first environment.

💡 The Profile We’re Looking For (Our Core Pillars)

Our CEO defines our top performers by three distinct traits. If this describes how you operate, you will thrive here:

Raw Intelligence & Problem-Solving: High processing power, business acumen, and logical reasoning. You can think on your feet, connect complex ideas, and break down ambiguous problems quickly.

"Give a Shit" Energy (Extreme Ownership): You take 100% accountability for your domain and outcomes. You don't make excuses or blame external factors. You look inward, find solutions, and push across the finish line.

Rapid Adaptation & Radical Candor: You embrace blunt, constructive feedback and pivot instantly without ego. You excel in a fast-moving environment where you need to act with urgency without waiting for hand-holding.

💰 Compensation & Terms

Flexible & Competitive: We don't let rigid corporate salary bands get in the way of hiring elite, high-ownership talent. We offer competitive, outcome-driven compensation packages tailored to the candidate's level of impact. / or indicate OTE for sales roles

Engagement Type: Full-time, exclusive independent contractor role.

🔎 Our Hiring Process

Submit Application: IMPORTANT! Please submit your resume/CV in English

Initial Screen: Brief intro chat to evaluate mutual fit, communications, and expectations.

Hiring Manager / Team Interview: Deep dive into your hard skills, past track record, and problem-solving approach.

Assessment / Case Study: (If applicable for the role) Practical demonstration of your capabilities.

Final Executive Interview: Conversation with key team members.

Reference Checks: Verification of past performance with former leaders and CEOs.

Note that every role is different, so the process may vary depending on the requirements of the role. Please note that due to the volume of applications we receive, we may not be able to provide feedback to all applications.

THE/STUDIO is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, high-performance culture free from discrimination.

APPLY HERE

A reputable pharmaceutical company in Spintex, Accra is looking for a reliable, professional, and experienced Driver to join its team.

The successful candidate will be assigned to Managers for official transportation and business activities.

What we’re looking for:

✅ Valid Ghana Driver’s Licence

✅ Minimum 3 years’ driving experience

✅ Good knowledge of Accra and major routes

✅ Professional, punctual, trustworthy and safety-conscious

✅ Corporate driving experience is an advantage

📍 Location: Spintex, Accra

📩 Apply: hr1@asterisklife.com

📞 0209420516

Subject: Application – Driver

Know someone who would be a great fit? Please share this opportunity with them.