This is a full-time on-site role. 

The Customer Relations Officer is responsible for managing member relationships, providing support on healthcare access, and ensuring a seamless experience between members, healthcare providers, and the insurance company. The role focuses on resolving member inquiries, facilitating hospital access, addressing claims-related questions, and maintaining high member satisfaction.

Qualifications

1. Bachelor’s degree in Communication, Business Administration, Health Administration, Customer Service, or a related field.
2. 1–3 years of experience in health insurance, healthcare administration, customer service, or call centre operations.
3. Knowledge of health insurance processes, claims handling, and provider coordination is an advantage.
4. Ability to handle sensitive health-related information with confidentiality and professionalism.
5. Strong Interpersonal Skills to foster meaningful relationships and collaboration
6. Proven ability to drive Customer Satisfaction and maintain high service standards
7. Analytical Skills to evaluate client feedback and improve service delivery

Key Skills & Competencies

1. Customer relationship management
2. Healthcare service coordination
3. Complaint resolution and problem-solving
4. Communication and empathy
5. Attention to detail and documentation
6. Time management and multitasking
7. Ability to work under pressure in a service-oriented environment

Key Responsibilities

1. Serve as the primary contact for members regarding healthcare access, benefits, and service inquiries.
2. Assist members with processes such as OTP generation, hospital access verification, and provider guidance.
3. Respond to member complaints and concerns promptly and ensure timely resolution.
4. Coordinate with healthcare providers (hospitals, clinics, pharmacies) to facilitate smooth service delivery.
5. Support members with information on benefits, coverage limits, and authorization requirements.
6. Assist with claims-related inquiries, including claim status updates and documentation requirements.
7. Escalate complex cases to relevant departments such as claims, underwriting, or provider relations.
8. Maintain accurate records of all member interactions and service requests.
9. Follow up with members after issue resolution to ensure satisfaction.
10. Support the onboarding of new members by guiding them through service access processes.
11. Participate in member education initiatives and awareness campaigns on how to access healthcare services.

HOW TO APPLY

Submit CV and cover letter to: 📧 [ info@apexhealthghana.com ]

Our firm, a growing research and consulting organisation, is seeking a proactive and curious Research Intern to join our expanding team. This internship provides a strong foundation for individuals aspiring to build an illustrious career in research and consultancy. We offer a practical learning environment where interns can develop critical thinking, analytical, and communication skills while contributing meaningfully to real-world projects.

Role Description

This is a full-time on-site role based in Accra for an Administrative & Sales Intern. The intern will be responsible for assisting with administrative tasks, supporting sales processes, maintaining customer relations, compiling reports, assisting in research projects, and supporting day-to-day operations as needed.

Qualifications

1. Proficient communication and customer service skills, with an ability to interact effectively with clients and team members
2. Strong organisational and time management skills
3. Self-motivated and detail-oriented, with the ability to work collaboratively in an on-site environment
4. Bachelor's degree in Business Administration, Finance, Marketing, or a related field is a plus
5. Proficiency in Microsoft Office Suite and other relevant software tools; familiarity with CRM or contact management tools is an advantage
6. Demonstrable graphic design ability, with experience using Adobe design tools alongside PowerPoint to create professional visuals and layouts.
7. Good understanding of basic sales and marketing concepts (sales funnel, lead generation, client follow-up, customer relationship management)
8. Strong skills in dashboard creation, with proven ability to work with Excel and Power BI to present data in a clear, decision-ready format

Responsibilities

1. Provide day-to-day administrative support, including scheduling meetings, managing correspondence, and maintaining records and files.
2. Develop and maintain clear dashboards in Excel and Power BI to track leads, proposals, pipeline, and key sales metrics.
3. Design visually compelling presentations, one-pagers, and digital assets using Adobe tools (e.g. Illustrator, InDesign, Photoshop) and PowerPoint to communicate our services and project work.
4. Assist with client outreach, follow-ups, and coordination of meetings, calls, and presentations.
5. Support the preparation of proposals, pitch decks, and marketing materials for prospective and existing clients.
6. Help maintain and update contact databases, sales trackers, and simple dashboards for management reporting.
7. Contribute to basic market research and lead-generation activities to identify potential clients and partnership opportunities.
8. Assist in organising events, workshops, and client engagements, including logistics and on-the-day coordination.

Who This Role Is For

1. The role is particularly well-suited to individuals who have recently completed National Service and are eager to develop a career in administration, sales, or client service within a professional firm.
2. Candidates residing in or around East Legon, Madina, Ashaley Botwe, or nearby areas are especially encouraged to apply.

What We Offer

Practical exposure to how research and consulting services are marketed, sold, and delivered to clients.

Opportunity to build core skills in administration, sales support, communication, dashboarding, and client relationship management.

Mentorship from experienced professionals and regular feedback to support your growth and performance.

Application Procedure

Interested applicants should send a CV and a brief cover letter (no more than 1 page) to careers@pensiveglobalcons.com

Location: Tse-Addo, Labadi Accra (Applicants must live within or close to Tse-Addo)

Job Type: Full-time, Apprenticeship

Application Deadline: 31/03/2026

About Us:

At Eddiko Systems, we are a dynamic and growing company committed to providing exceptional I solutions to our clients. We are looking for an enthusiastic, motivated individual to join our team as an IT Apprentice/Technician. This is a fantastic opportunity for someone who is passionate about technology and eager to learn while gaining hands-on experience in the IT industry.

Role Overview:

As an IT Apprentice, you will work alongside experienced Technicians to assist with a variety of IT tasks and projects. You will gain valuable skills and knowledge in areas such as system administration, technical support, network management, and troubleshooting.

Key Responsibilities:

1. Assist in the day-to-day management and maintenance of IT systems and networks.
2. Provide technical support to end-users.
3. Help with troubleshooting hardware and software issues.
4. Install, configure, and upgrade IT equipment and software.
5. Assist with system backup and software updates.
6. Contribute to the implementation of IT projects.

What we’re looking for:

1. A keen interest in IT and technology.
2. Strong communication and problem-solving skills.
3. Ability to work effectively both independently and as part of a team.
4. A willingness to learn and develop new skills.
5. Basic understanding of computer systems, networks, and hardware (desirable but not essential).
6. A proactive and positive attitude.

Qualifications & Requirements:

1. A minimum of Senior Secondary School Certificate.
2. Previous experience or knowledge of IT is a plus.

Why Join Us?

1. Full training and support will be given.
2. Hands-on experience with the latest IT technologies.
3. A friendly and supportive team environment.
4. Opportunities for career progression and further training.
5. Benefits package.

How to Apply:

Please send your CV and a brief cover letter outlining why you are interested in this apprenticeship and how your skills align with the role to abokomah59@gmail.com by 31/03/2026.

Job Title: Executive & Fundraising Administrator 
Location: Remote 
Reports To: CEO, WIT Job 
Type: Fixed Term (12 months) Full time.

About Women In Tune (WIT):
WIT is a non-denominational international ministry dedicated to helping women grow in their relationship with the Lord, discover their identity, and fulfil their purpose in Him.

Position Overview
The Executive & Fundraising Administrator provides strategic and operational support to strengthen WIT’s financial sustainability, donor engagement, and global communications. The role serves as a key liaison between leadership, donors, media partners, and international teams, ensuring smooth coordination of fundraising, communications, and administrative functions. This position requires a highly organised, proactive individual with strong writing skills, a passion for ministry, and the ability to work effectively in a fast‑paced, multicultural environment.

Key Responsibilities

1. Executive & International Administration
● Provide administrative support to the International Council and Steering Committee, including minute‑taking, meeting scheduling, agenda preparation, and follow‑up on action items. 
● Coordinate communication across global teams and maintain effective information flow between leadership and Country Directors. 
● Ensure timely submission of country‑level strategy documents, bi‑monthly and annual reports, membership records, activity updates, budgets, vendor contracts, and compliance documentation.
● Support the production of the bi‑weekly WITNEWS newsletter and manage updates to WIT’s websites in collaboration with the IT Engineer. 
● Assist Country Teams in strengthening their digital presence and communication effectiveness.

2. Fundraising, Donor Relations & Grant Management
● Serve as the primary administrative lead for donor relations, including personalised communications, thank‑you messages, and quarterly impact updates. 
● Support the drafting, editing, and submission of grant proposals and corporate sponsorship applications, ensuring alignment with WIT’s mission and theological values.
● Maintain donor databases and systems to track donor journeys, giving trends, pledges, and reporting requirements. 
● Lead administrative planning for global fundraising events (banquets, conferences, virtual summits), liaising with donors, sponsors, and partners to ensure successful execution.

3. Prospect Research & Funding Pipeline Development
● Conduct research to identify new funding opportunities and maintain an up‑to‑date funding database. 
● Manage the opportunity‑triage process and support fundraising campaigns through coordination, inquiry handling, and bid administration. 
● Maintain accurate funder information, update application cycles, and gather insights on current and potential funders.

4. Grant Writing & Budget Support
● Prepare tailored grant applications by adapting existing templates to meet funder criteria. 
● Draft simple budgets for smaller funders to ensure proposals are accurate and aligned with requirements. 
● Maintain and update grant‑reporting templates with impact data, photos, and stories. 
● Produce tailored grant reports and maintain the SharePoint knowledge base of funders, partners, associates, and proposals.

5. Communications & Digital Content
● Create visual content (graphics, videos, reels) for campaigns, events, and donor communications using Canva. 
● Manage digital communications including social media scheduling, website updates, and mailing‑list maintenance. 
● Organise and maintain photo, video, and story assets, ensuring proper consent is obtained. 
● Support the development of key communication outputs such as newsletters, the annual review, and global messaging materials. 
● Contribute to external communications and public relations to strengthen WIT’s global visibility and brand consistency.

6. General Support
● Assist with planning and coordinating events, campaigns, and appeals. 
● Handle ad hoc administrative and operational tasks as required. Primary Requirement 
● Born-again, Holy-Spirit-filled and bible believing Christian. 
● Female candidates are preferred due to the nature of the ministry.

Key Skills, Qualifications & Experience

● An awareness and knowledge of the vision, mission and mandate of Women In Tune. 
● Bachelor’s degree in Business Administration, Communications, or a related field. 
● 3–5 years’ experience providing executive‑level support in an NGO or faith‑based environment, with a proven track record in fundraising or public relations. 
● Must have a working computer and good internet access. 
● Excellent storytelling and writing skills with the ability to bring projects to life for donors and supporters. 
● Creative ability to produce engaging graphics and digital content. 
● High level of discretion when handling sensitive and confidential information. 
● Strong organisational and time‑management skills; able to prioritise and work with minimal supervision. 
● Ability to use initiative and take personal ownership of work. 
● Ability to contribute and implement ideas for improving work 
● Ability to work flexibly. Comfortable adapting to changing priorities and fast-paced environments. 
● Ability to maintain a positive and resilient outlook 
● Professional, helpful, patient and courteous at all times 
● Resourceful, proactive, and adaptable in international contexts. 
● Proficient in Microsoft Office (Word, Excel, PowerPoint) and digital communication tools. 
● Strong written and verbal communication skills in English; 
● Competent in email, calendars, cloud storage, and video‑conferencing platforms. 
● Skilled in social media content creation and publishing on platforms 
● Positive, resilient, professional, and able to work effectively with people from diverse cultural backgrounds.

Compensation
● Competitive hourly rate, based on experience.

How to Apply:
Interested candidates are invited to submit a resume, cover letter, and any relevant supporting materials to info@womenintune.org.

Please submit your application by 31st March 2026.

Women In Tune is an equal-opportunity employer and encourages applications from all qualified individuals.

📌 Available Positions

• Commercial & Engineering Manager

• Quality Materials Engineer

• Senior Land Surveyor

• General Foreman – Earthworks

• General Foreman – Concrete & Drainage

• Equipment / Industrial Manager

• Industrial General Foreman

• Laboratory Foreman

• Earthworks & Pavement Engineer

• Drainage & Concrete Engineer

• Planning Engineer

• Maintenance Controller

• Production Manager / Engineer

• Workshop General Foreman

• Electrician – Alternating Current (AC)

📍 Location:  Ghana

📩 How to Apply

Interested candidates should send their CV to:

📧 info@fabricobuilders.com

📱 +233 593 871 474

Position: Accra Coordinator 

We're seeking dynamic and self-motivated individuals to join our team as Accra Coordinator. If you're passionate about logistics and delivery operations, we'd love to hear from you! This role requires strong organizational and supervisory skills, attention to detail, and proficiency in logistics management.

Responsibilities:

1. Manage and supervise team members, providing guidance and support
2. Coordinate deliveries and pick-ups 
3. Manage schedules and routes
4. Communicate with drivers, riders, LSO, clients, and team members
5. Ensure compliance with operational SOPs
6. Monitor and report on pickup and delivery performance metrics
7. Assist with resolving pickup and delivery-related issues
8. Assist the Operation Manager

Skills & Competencies:

1. Organized, proactive, and results-oriented with a can-do attitude
2. Attention to detail and strong problem-solving skills
3. Excellent communication and interpersonal skills
4. Ability to work in a fast-paced environment
5. Experience with route planning and optimization is a plus
6. Familiarity with GPS tracking systems
7. Must have strong knowledge of Accra and its environs.

Requirements

1. 4+ years of experience in logistics, warehousing, or delivery operations
2. Valid driver’s license (preferred but not required)
3. Degree in Logistics, Transportation, Supply Chain, or equivalent
4. Proficiency in Microsoft Office (Word, Excel, Outlook)
5. Age: 35+

How To Apply

Interested persons should their Applications and CVs to careers@skynetexpressgh.com

Do you have experience supporting senior Executives or leaders, managing schedules, and keeping operations running smoothly, this opportunity is for you to join a growing team.

Requirement:

1. Minimum of 5 years working experience in the same position
2. Degree in Business Administration, or any field of study, Masters degree is an advantage
3. Excellent written and verbal communication
4. Must have Knowledge and experience in Direct Executive Support Experience Stakeholder & Client Coordination Professional Maturity & Discretion Tools, Systems & Technical Competence Strategic Environment Exposure (Consulting/Corporate) Operational / Project Management Capability Executive Communication & Documentation

📩 Send your CV to: caymanadvisory@gmail.com

Join a team where professionalism meets growth.

We have been retained to support a high-level Regional CEO in the search for an exceptional Executive Assistant based in Accra.

This is not the typical administrative role.

It requires someone who understands how to operate around senior leadership, protect executive time, manage priorities, and anticipate needs before they are spoken.

The person stepping into this role must be:

• Highly organized and detail-driven

• Comfortable working in fast-paced executive environments

• Professional, discreet, and dependable

• An excellent communicator who can represent leadership with confidence

If you are someone who has supported C-suite or senior executives and understands the responsibility that comes with it, we would like to hear from you.

And if you know someone who would be perfect for this role, please tag them or share this opportunity with them.

📍 Location: Accra

📅 Application Deadline: 25 March 2026

Send CV & Portfolio to: info@levotude.com

(Kindly note that only shortlisted candidates will be contacted.)