Department: Customer Support / Loan Recovery

Location: New Bortianor

Job Overview

We are seeking a professional and customer-focused Customer Service Representative to support our team. The CSR will be the first point of contact for borrowers, handling inquiries, assisting with payment-related support, resolving account-related issues, and ensuring customers receive accurate information and a positive service experience. This role requires strong communication skills, empathy, tact, and the ability to assist customers in financial difficulty with patience while supporting recovery goals.

Key Responsibilities

1. Answer incoming calls and respond to customer inquiries regarding their loan accounts.
2. Assist customers with payment-related support, including payment channels, schedules, and confirmations.
3. Guide customers on repayment expectations and basic loan terms in line with company policy.
4. Provide support to customers experiencing account or system-related access issues.
5. Accurately document customer conversations and account updates in the system.
6. Address customer complaints, clarify issues, and provide appropriate solutions.
7. Escalate overdue or complex cases to the loan recovery team or supervisor.
8. Educate customers on repayment obligations and encourage timely payments while maintaining professionalism.
9. Protect customer data and maintain confidentiality at all times.
10. Maintain high standards of customer service, showing empathy, respect, and patience.

Qualifications & Requirements

1. Minimum educational requirement: HND, Degree preferred
2. Minimum 1-2 years’ experience in customer service relations, call center, fintech, or banking is an advantage
3. Strong communication, negotiation, and conflict-resolution skills
4. Ability to handle difficult conversations calmly and professionally
5. Good data entry and record-keeping skills
6. Computer proficiency (MS Office, CRM systems)
7. Patience, emotional intelligence, and professionalism
8. High integrity, confidentiality, and accountability
9. Ability to meet targets and work well under pressure

How to Apply

Interested candidates should submit their CVs to mentechpridehr@gmail.com no later than January 24, 2026.

Job Positions & Key Responsibilities

• Revit Technician

– Prepare detailed architectural and structural drawings using Revit

– Coordinate models with design and site teams

– Update and manage drawings as per project requirements

• Quantity Surveyor

– Prepare cost estimates, bills of quantities, and budgets

– Monitor project costs and control expenditures

– Handle valuations, variations, and final accounts

• Foremen

– Supervise daily site activities and workforce

– Ensure work is executed according to drawings and schedules

– Enforce site safety and quality standards

• Quality Assurance / Quality Control

– Inspect construction works to ensure compliance with specifications

– Conduct quality checks and maintain inspection records

– Identify defects and ensure corrective actions are implemented

JOIN OUR TEAM NOW

Send Your CV to:

info@fabricobuilders.com

is seeking to recruit a WAREHOUSE ASSISTANT to join our dynamic team.

RESPONSIBILITIES 

• Support warehouse officers in the efficient movement, storage and accuracy of stocks to ensure smooth order fulfilment and customer satisfaction. 

• Maintain safe, clean and compliant warehouse practices in line with FDA and internal SOPs. 

• Accurately receive and issue products as directed - ensuring zero discrepancies

between physical and system stock.

• Pick and assemble wholesale items ensuring correct batch and quantity.

• Follow FIFO/FEFO rules at all times, and support near-expiry stock reduction activities. 

• Maintain proper arrangement, space and cold chain standards to support

warehouse efficiency.

 • Record stock movements promptly when delegated, ensuring accuracy and zero errors

that affect inventory reports. 

• Ensure proper counting, sealing and controlled access to stock — especially high-value, temperature-sensitive or restricted stocks.

• Any other duties assigned by Officer/Supervisor/Manager

REQUIREMENTS

• Specialized Knowledge: WASSCE/ MCA.

• Must have good interpersonal and communication skills.

• Attention to details.

• Diligent and affable.

• Must be proactive and innovative.

• Must be hard working and reliable.

APPLY NOW: 

Send your C.V to ucl@unicomchemist.com

RESPONSIBILITIES :

• Oversee daily store operations and ensure smooth workflow

• Manage inventory, stock levels, and material requisitions

• Coordinate procurement of building and construction materials

• Maintain accurate records of stock movement and deliveries

• Supervise store staff and ensure compliance with company procedures

• Ensure proper storage, handling, and safety of materials

• Liaise with suppliers, contractors, and site teams

• Conduct regular stock audits and prepare inventory reports

• Ensure cost control and minimize wastage or losses

• Enforce health, safety, and security standards within the store

QUALIFICATIONS :

• 3-5years experience 

• BSc Procurement and Supply Chain, Real Estate, or other related field. 

• Knowledge in Building and

APPLY NOW

Send Your CV To :

hr.dsconstruction@gmail.com

Call: 0202505256

Position: Accountant

Work Location: Spintex, Accra (near China Mall/Manet)

Salary: Gross GHS 6,000 to GHS8,000

COMPANY OVERVIEW 

Ghanaian owned business operating three companies under a single administrative structure. Operations span general trading, solar systems, construction equipment, and electricals. The companies share a unified

administrative and operational framework located in Spintex, near China Mall/Manet.

ROLE SUMMARY 

An experienced, detail-oriented Accountant is required to manage end-to-end accounting operations across three affiliated companies. The role includes routine accounting processes, statutory compliance,

and coordination with external service providers involved in import activities.

KEY RESPONSIBILITIES

• Manage day-to-day accounting activities for all three companies.

• Prepare and maintain accurate financial records, ledgers, and reports.

• Handle PAYE, SSNIT contributions, tax filings, and statutory renewals. • Work closely with clearing and forwarding agents to manage import documentation such as Bills of

Lading, duty payments, and customs forms.

• Perform bank reconciliations, accounts receivable, and accounts payable functions.

• Monitor and manage petty cash transactions.

• Support inventory accounting and stock management processes.

• Collaborate with the administrative assistant for smooth workflow across all companies.

• Assist in setting up a new accounting department and implementing new systems.

• Use and adapt to HXA ERP accounting software; previous experience with Odoo is an advantage.

REQUIRED SKILLS & QUALIFICATIONS

• A minimum of HND/Bachelor's degree in Accounting or related field. • Professional qualification: ACCA, ICAG, or relevant degree; candidates pursuing a recognised

qualification will be considered

• Experience in general accounting (Minimum 3 years of Experience).

• Strong understanding of accounting principles and Ghanaian tax laws.

• Experience working with clearing agents and managing import processes.

• Proficiency in ERP software (HXA ERP preferred; Odoo experience is a plus).

• Strong Excel skills.

• Ability to manage multiple company accounts simultaneously.

• Strong organizational skills and attention to detail.

• Ability to work independently and meet deadlines.

To apply: 

Complete the form here:  Click Here and email your CV to applications@cflglobalpartners.org

⏳ Deadline: Close of Day 20th January 2026

The Property Management Executive provides day-to-day coordination and administrative support across managed properties. This role works closely with on-site Property Managers/Facility Managers to ensure timely communication, accurate reporting, smooth issue escalation, and proper documentation for handovers, takeovers, and inventories. The role also supports landlord and tenant communications, tracks job cards, and verifies snag lists to maintain service standards.

Responsibilities

Coordination and Operations Support

• Coordinate with on-site Property Managers/Facility Managers to monitor daily operations and service delivery.
• Track maintenance requests and ensure job cards are raised, assigned, followed up, and closed within agreed timelines.
• Escalate job cards and unresolved issues to the relevant internal team or vendors, and provide regular status updates.
• Follow up on contractor appointments, access arrangements, and completion confirmations.

Landlord and Tenant Communication

• Serve as a key point of contact for landlords and tenants for updates, approvals, and routine queries.
• Draft and send professional email communications, notices, and updates on maintenance and property matters.
• Maintain clear records of correspondence, approvals, and resolutions.

Reporting and Administration

• Prepare weekly/monthly property reports (job card status, outstanding issues, service performance, and key risks).
• Compile team updates for internal meetings and management reviews.
• Maintain property files (digital and physical) including leases, correspondence, vendor records, and reports.
• Ensure documentation is complete, accurate, and properly stored.

Snag List and Quality Verification

• Coordinate snag list creation and verification with on-site teams after fit-outs, maintenance works, or new acquisitions.
• Confirm snag items are resolved and properly signed off before handover or closure.
• Maintain snag trackers and communicate progress to stakeholders.

Handover/Takeover and Inventory Management

• Prepare handover and takeover documentation for new properties, tenant move-ins/outs, and landlord transitions.
• Coordinate inventory checks, condition reports, and key/remote access tracking.
• Support move-in/move-out processes by confirming utilities status, meter readings, photos, and sign-off documents.

Deliverables

• Job card turnaround time and closure rate.
• Accuracy and timeliness of reports and documentation.
• Responsiveness and quality of landlord/tenant communications.
• Snag resolution rate prior to handover.
• Compliance with internal filing and documentation standards.

Requirements

Required Skills and Competencies

• Strong coordination skills with excellent follow-up and attention to detail.
• Clear written communication (email etiquette and professional reporting).
• Ability to prioritize multiple tasks and manage deadlines.
• Strong documentation and record-keeping discipline.
• Basic understanding of property maintenance, facilities coordination, and service workflows.
• Professional client-handling skills and conflict management.

Qualifications and Experience

• Diploma or Bachelor’s degree in Real Estate, Facilities Management, Business Administration, or related field.
• 2+ years’ experience in property management administration, facilities coordination, or a similar role.
• Proficiency in MS Office (Word, Excel, Outlook); experience with property management systems is an advantage.