Account Manager - Public Sector
Key accountabilities and decision ownership
- Provide account data to the Sales Manager for developing a sales plan and monitoring its implementation.
- Leadership/membership of virtual account teams to meet targets for profitability and revenues.
- Develop regional contact strategies and regional account development plans (ADP) for each of the allocated accounts.
- Develop a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated accounts to ensure sales prospects are closed.
- Exercise thought leadership at Board level within the allocated accounts, demonstrating an understanding of the business strategies and communications dependencies of the customer; and presenting the compelling value proposition of Telecel Enterprise Sales.
- Identify sales training and development needs and management skills enhancement for self and the virtual account team.
- Ensure integrated channel management, supported by appropriate systems such as CRM; use knowledge management to increase the professionalism of account management.
- Full integration of quality management processes within all sales activities for the allocated accounts, ensuring effective deployment on a day-to-day basis.
- Use relevant metrics and measures to routinely monitor progress against targets and take appropriate action to ensure targets are met or exceeded.
- Provide sales performance data to support management decision-making.
- Ensure full compliance with telecommunications license provisions, sector regulations and competition laws.
- Maintain effective working relationships with internal and external suppliers and with account teams in Telecel Ghana Head Office.
Core competencies, knowledge, and experience
- Business studies degree or equivalent
- 3 years’ experience of sales /account management in an enterprise solution (preferably in Telecoms)
- Consultative-based selling skills
Key performance indicators
- Performing through our people
- Have effective decision-making skills and the ability to work with virtual teams
- Effective team member, working towards the attainment of team goals
- Ability and willingness to learn and to apply learning in new situations
- Ability to apply creativity, collaboration, innovation and take the initiative
- Putting customers first
- The ability to design and build customer centric structures and processes
HOW TO APPLY
Qualified and interested applicants should visit the company's website to submit their application.